If you are in danger or fear for another person’s safety, call 9-1-1 and Douglas College Security (if on campus). Security can be reached at 604 527 5405 (New Westminster Campus) and 604 777 6254 (Coquitlam Campus).

If it's after-hours and you need help with a personal emergency, there are community agencies that are available to assist you. If the first line you try is busy, you can try any of the other numbers - even if they are not in your area.

Royal Columbian Hospital (closest to New Westminster campus): 330 East Columbia St., New Westminster, B.C.

Eagle Ridge Hospital (closest to Coquitlam campus): 475 Guildford Way, Port Moody, B.C.

Vancouver General Hospital: 920 West 10th Ave., Vancouver, B.C.

Here2Talk connects students with mental health support when they need it. Access free, confidential counselling and community referral services, 24/7 via app, phone and web.

  • Vancouver 604 872 3311 (24 hours/day)
  • Fraser Health Region (Burnaby-Boston Bar) 604 951 8855 (24 hours/day) 
  • Richmond 604 279 7070 (8am to midnight)
  • BC wide toll free 1 800 SUICIDE (784 2433) (24 hours/day)
  • Canada-wide listings: Befrienders.org

  • Homeless Shelter and Street Help Line 604 836 6381 (24 hours/day)
  • Ministry of Social Development
  • Emergency Services 604 660 3194 or toll-free 1 866 660 3194 (after 4:30pm)
  • New Westminster office 604 664 0135 (8:30am–4:30pm)
  • Tri-Cities office 604 664 0135 (8:30am–4:30pm)

  • Domestic Violence BC: listing of resources for people experiencing domestic violence.
  • Domestic Violence Helpline/Victimlink toll free 1 800 563 0808 (24 hours/day) 
  • Monarch Place Transition House (New Westminster) 604 521 1888 (24 hours/day)
  • Coquitlam Women's Transition House (Port Coquitlam) 604 464 2020 (24 hours/day)

Women Against Violence Against Women 604 255 6344 or toll-free 1 877 392 7583 (24 hours/day)

VictimLink BC toll-free 1 800 563 0808 (24 hours/day)

The Alcohol and Drug Information and Referral Service 604 660 9382 or toll-free 1 800 663 1441 (24 hours/day)

  • Youth in BC online chat (noon-1 am) 
  • Kids Help phone 1 800 668 6868 (24 hours/day) or online
  • Youth Against Violence Line 1 800 680 4264 (24 hours/day)

For assistance locating information on a variety of BC community, social and government services call the phone number “211” (24 hours/day) or visit BC 211

When should I get immediate help?

These are situations when you need immediate help:

  • Thinking about ending your life or trying to end your life
  • Experiencing sensations that aren’t real and/or beliefs that can’t possibly be true
  • Making choices that put you in serious danger
  • Becoming unable to care for yourself, and it’s putting you at risk of serious harm
  • Experiencing medication problems like serious side effects
  • Experiencing an alcohol or any other drug overdose
  • Taking a dangerous combination of substances (like antianxiety medication and alcohol)

If you or a loved one experiences these signs, see your doctor right way, or call 911 or go to the nearest emergency room. If you call 911, don’t leave anyone alone before emergency responders arrive. Wait until emergency responders say you can leave.