Contact enrolment services


- On Wednesday, June 7th, the Enrolment services will be open as of 11:00 am.
- Enrolment Service Advisors have launched a new Zoom service from 1-4 pm on Tuesdays and Thursdays.


Connect with Enrolment Services by phone:

  Enrolment Services                 (604) 527-5478

Contact us by email:

  Enrolment Services                Email

Tip: for a quick response, use your Douglas College email account and include your Douglas Student ID number, birthdate, and full name. 



Enrolment Services is now open. We also continue to offer services remotely. You may submit your documents and forms electronically to

New Westminster Campus

S2700 - 700 Royal Avenue, New Westminster, BC

Coquitlam Campus

Room A1450 - 1250 Pinetree Way
Coquitlam, BC

CONNECT WITH US ON ZOOM - 1-4 pm on Tuesdays and Thursdays!

Use link:

Zoom app

  • Join our Enrolment Services Advising Waiting Room: as an Attendee
  • Enter your preferred name and you will be added to the queue, in the order that you arrive, to speak with a Enrolment Services Advisor. 
  • If you have already connected with an advisor, please request the same advisor for continuity and expedience of support. 

Computer/Tablet without the Zoom app

Join our Enrolment Services Advising Waiting Room

  • Select “Join Meeting As An Attendee”
  • On the next page, cancel the prompt to download Zoom
  • Use the “click here” hyperlink
  • Cancel the download prompt again
  • Click “join from your browser”.
  • Enter your preferred name and you will be added to the queue, in the order that you arrived, to speak with a Enrolment Services Advisor.


If you are a domestic prospective student or a new student who has not yet registered for classes we offer limited booked appointments. Appointments are available on Wednesdays only, in person at either Coquitlam or New West Campus. Appointments can only be booked 14 days in advance, with a minimum 12 hours notice. 

To book an appointment go to the booking page here.  

For international prospective students looking for support please refer to

For current students who require Academic Advising, please visit Advising Services.

Enrolment Services

Hours of Operation

Regular Phone and Office Hours

Monday: 9:00am - 4:00pm 

Tuesday: 9:00am - 4:00pm (Zoom 1:00 pm - 4:00 pm)

Wed: 10:00am - 4:00pm 

Thursday: 9:00am - 4:00pm (Zoom 1:00 pm - 4:00 pm)

Friday: 9:00am - 4:00pm 


Mailing Address

Douglas College
Enrolment Services
PO Box 2503
New Westminster, BC V3L 5B2