Revised Hours Notice – May 21, 2025
Please note the following changes to Enrolment Services hours on Wednesday, May 21 due to a staff professional development event:
- Coquitlam Campus: Enrolment Services will be closed for the day.
- New Westminster Campus: Enrolment Services will open at 11:30 a.m including phone services.
We appreciate your understanding.
The Enrolment Services Advising team is the front-line staff that supports students throughout their journey here at Douglas College with a special focus on prospective and new first-semester students. We support general enrolment inquiries including registration, admissions, and transcript questions. Below is an overview of how to contact us and what inquiries are best suited to each service point.
Hours
- Monday 9am–4pm
- Tuesday 9am–4pm
- Wednesday 10am–4pm
- Thursday 9am–4pm
- Friday 9am–4pm
Best for
- Any enrolment or financial aid questions
- Quick advising for prospective and new students
- Support with forms or online processes
Hours
- Monday 9am–4pm
- Tuesday 9am–4pm
- Wednesday 10am–4pm
- Thursday 9am–4pm
- Friday 9am–4pm
Phone number: 604 527 5478
Best for
- Urgent enrolment or financial aid questions
- Quick and simple general inquiries and troubleshooting
Email: Email Enrolment Services via a webform
Notes: For current students include your full name, student number, program, emergency contact person, and a course you've taken for verification purposes.
Best for
- Non-urgent questions and forms
Additional Information
- Email is not well suited for course or program planning questions, we would recommend coming to visit us in person.
- Replies can take 1-2 business days (3-5 business days during peak period)
Campus addresses
New Westminster
Room S2700
700 Royal Avenue,
New Westminster, B.C.
Coquitlam
Room A1450
1250 Pinetree Way,
Coquitlam, B.C.
Mailing address
Douglas College
Enrolment Services
PO Box 2503
New Westminster, B.C.
V3L 5B2