Contact enrolment services

The Enrolment Services Advising team is the front-line staff that supports students throughout their journey here at Douglas College with a special focus on prospective and new first-semester students. We support general enrolment inquiries including registration, admissions, and transcript questions. Below is an overview of how to contact us and what inquiries are best suited to each service point.

Enrolment Services - New Westminster Campus
Appointment and drop-in options

Hours 

  • Monday 9am–4pm
  • Tuesday 9am–4pm
  • Wednesday 10am–4pm
  • Thursday 9am–4pm
  • Friday 9am–4pm

Best for

  • Any enrolment or financial aid questions
  • Quick advising for prospective and new students
  • Support with forms or online processes

Hours

  • Monday 9am–4pm
  • Tuesday 9am–4pm
  • Wednesday 10am–4pm
  • Thursday 9am–4pm
  • Friday 9am–4pm

Phone number: 604 527 5478 

Best for

  • For urgent enrolment or financial aid questions
  • Quick and simple general inquiries and troubleshooting

Email: enrolmentservices@douglascollege.ca

Notes: For current students include your full name, student number, program, emergency contact person, and a course you've taken for verification purposes.

Best for

  • Suited for non-urgent questions and forms

Additional Information

  • Email is not well suited for course or program planning questions, we would recommend in person, booked appointments, or Zoom drop-in below
  • Replies can take 1-2 business days (3-5 business days during peak period)

Campus Addresses

New Westminster
Room S2700
700 Royal Avenue,
New Westminster, B.C.

Coquitlam
Room A1450
1250 Pinetree Way, 
Coquitlam, B.C.

Mailing Address

Douglas College
Enrolment Services 
PO Box 2503
New Westminster, B.C.
V3L 5B2

International prospective students
Contact International
Current students requiring in-depth financial or academic advising
Contact Student Success Advising