Contact enrolment services


Enrolment Services Advising Zoom evening hours will be canceled on February 21st and 23 to support Winter Graduation. 

Connect with Enrolment Services by phone:

  Enrolment Services                 (604) 527-5478

Contact us by email:

  Enrolment Services                Email

Tip: for a quick response, use your Douglas College email account and include your Douglas Student ID number, birthdate, and full name. 



Enrolment Services is now open. We also continue to offer services remotely. You may submit your documents and forms electronically to

New Westminster Campus

S2700 - 700 Royal Avenue, New Westminster, BC

Coquitlam Campus

Room A1450 - 1250 Pinetree Way
Coquitlam, BC

CONNECT WITH US ON ZOOM (ON HOLD until January 10th) - Evening hours only, Tuesday and Thursday 4:00 pm - 6:30pm.

Use link:

Zoom app

  • Join our Enrolment Services Advising Waiting Room: as an Attendee
  • Enter your preferred name and you will be added to the queue, in the order that you arrive, to speak with a Enrolment Services Advisor. 
  • If you have already connected with an advisor, please request the same advisor for continuity and expedience of support. 

Computer/Tablet without the Zoom app

Join our Enrolment Services Advising Waiting Room

  • Select “Join Meeting As An Attendee”
  • On the next page, cancel the prompt to download Zoom
  • Use the “click here” hyperlink
  • Cancel the download prompt again
  • Click “join from your browser”.
  • Enter your preferred name and you will be added to the queue, in the order that you arrived, to speak with a Enrolment Services Advisor.


If you are a domestic prospective student or a new student who has not yet registered for classes we offer limited booked appointments. Appointments are available on Wednesdays only, in person at either Coquitlam or New West Campus. Appointments can only be booked 14 days in advance, with a minimum 12 hours notice. 

To book an appointment go to the booking page here.  

For international prospective students looking for support please refer to

For current students who require Academic Advising, please visit Advising Services.

Enrolment Services

Hours of Operation

Regular Phone and Office Hours

Monday: 9:00am - 4:00pm 

Tuesday: 9:00am - 4:00pm (4:00 - 6:30 over zoom only)

Wed: 10:00am - 4:00pm 

Thursday: 9:00am - 4:00pm (4:00 - 6:30 over zoom only)

Friday: 9:00am - 4:00pm 

Please be advised of the following upcoming office closures: 

  • Wednesday, December 7th our New Westminster Office will open at 11am and our Coquitlam Office at 12pm 
  • Tuesday, December 13th our New Westminster Office will close for the day at 12:30pm, and our Coquitlam Office will close for the day at 12pm

Mailing Address

Douglas College
Enrolment Services
PO Box 2503
New Westminster, BC V3L 5B2