Logins & Passwords

Service

Username & Password

Self-help

myAccount (new and current students)

Use your College Network Access (CNA) credentials to login to myAccount. CNA credentials are the same as the ones you use to access WiFi on campus or access Blackboard.

Forgot your CNA password? Use the Self-Service Password Reset Portal to register and reset your password on your own.

myAccount (former students and CE) 

Your nine digit Student ID

Your myAccount PIN

Reset your PIN

PIN must not contain any spaces

Blackboard

Your nine digit Student ID

Your CNA Password

Change/reset your CNA password

Wi-Fi

Your nine digit Student ID

Your CNA Password

Office 365 & Email

Your Douglas College email

Your CNA Password

Find your username in myAccount > Personal information > View E-mail Address.

 

Please refer to College Email & Office 365 page.

 

College computers

Your nine digit Student ID

Your CNA Password

 

Change/reset your CNA password

Citrix

Your nine digit Student ID

Your CNA Password

Eduroam

studentnumber@douglascollege.ca

Your CNA Password

 

Others

 

Your nine digit Student ID

Your CNA Password

 

If you need further assistance,

 

Students Helping Students

Students Helping Students is a service that offers troubleshooting support for issues related to IT services and online learning tools.

View service hours