Douglas College > Student Services > Essential Resources > IT Services > Logins & Passwords
For security reasons, access to IT services requires specific credentials. Please see below the credentials you need to use. To learn more about each service, go to its specific page.
User ID: Your 9-digit student number
PIN: By default, your 6-digit birthdate (DDMMYY)
NOTE: You’ll be prompted to change this PIN at your first access. For security reasons, please create a PIN with 15-20 characters. To make it easier to remember, use a passphrase — a sequence of random words that may contain mixed case, numbers and punctuation, for example, NeverWenttoBali! Remember that you can’t reuse a PIN if you decide to change it.
Username: Your 9-digit student number
Password: For first access, your password will be generated randomly and emailed to you after you're registered for at least one course.
NOTE: Please change this randomly generated password to a new password with at least 15 characters.
Blackboard uses CNA credentials.
Access free Wi-Fi at other institutions by connecting to the “Eduroam” network and entering the following credentials:
Password: Your CNA password
Email: Your College email address will be sent to your personal email (the one informed to Douglas when you register). You can also check your College email address under Personal Information in myAccount.
Password: The same password used for the CNA and Wi-Fi.
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Service Alert - myAccount, Self-Service for faculty and staff, and Banner for Administrators has been restored
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