COVID-19 information and resources
Douglas College wordmark
Facebook logo Twitter logo Instagram logo Snapchat logo YouTube logo Wordpress logo

Logins & Passwords

For security reasons, access to IT services requires specific credentials. Please see below the credentials you need to use. To learn more about each service, go to its specific page.


User ID: Your nine digit student number

PIN: For your first time logging in, enter your default PIN. If your default PIN was generated on or after April 29, 2019, your default PIN will be your birthdate followed by ‘Douglas’ (DDMMYYDouglas). 

If your default PIN was generated before April 29, 2019, your default PIN is your birthdate only (DDMMYY). 

College Network Access (CNA)

Username: Your nine digit student number

Password: For first access, your password will be randomly generated and emailed to your personal email address after you've registered for at least one course.

NOTE: Please change this randomly generated password to a new password. Your password must be at least 10 characters long and use a combination of at least three of the following: lowercase letters, upper case letters, numbers and special characters (!@#$%^&*()_+=~`. )

Blackboard and Wi-Fi use CNA credentials.


Access free Wi-Fi at other institutions by connecting to the “Eduroam” network and entering the following credentials:


Password: Your CNA password

For a list of participating Canadian institutions, visit:

College Email & Office 365

Your College email address will be sent to your personal email (the one informed to Douglas when you register). You can also check your College email address under Personal Information in myAccount.


(username as shown under Personal Information -> View Email Address in myAccount)

Password: Your CNA password

If you need technical assistance: