REFUND AND DEFERRAL POLICY FOR FIRST SEMESTER INTERNATIONAL STUDENTS (2021-2022)
New first-semester international students are required to pay for a minimum of 12 credits at the time of acceptance. Tuition and fees for the first 12 credits of study at Douglas College are non-refundable, subject to the conditions and exceptions listed below.
1. If you withdraw completely a minimum of five business days (Monday to Friday, excluding public holidays and College closures) prior to the first day of a semester, you will receive a 50% refund of tuition fees.
Notification of withdrawal must be submitted in writing (letter or fax) to Douglas College International and must be received by Douglas College by the stated deadline.
2. If you withdraw completely less than five business days (Monday to Friday, excluding public holidays and College closures) prior to the first day of a semester or after the start of a semester, you will receive no refund.
3. If you withdraw completely due to exceptional circumstances (e.g. failure to obtain a Study Permit), you may submit a Request for Exceptions to the Registrar's Office for consideration of a full refund (less a $250 administrative fee). You will be required to provide documentation to support your claim. You should contact Douglas College International for assistance in this matter.
4. If you withdraw from some, but not all, courses either prior to the start of a semester or after the start of the semester, you will receive no refund, as the tuition fees for the first 12 credits are non-refundable.
Payments can be made on-line by following the Credit Card Payment links on the Account Summary and Account Summary by Term pages.
Although partial payments can be made over the web, payment in full is due according to Fee Payment Deadlines for international students.
5. Submission of fraudulent documents, making false claims during the admissions process, or failure to receive a Study Permit due to fraud/alleged fraud/dishonesty will result in complete forfeiture of the admissions deposit.
6. Students registered in at least nine (9) credits, but less than twelve (12) credits before the first day of the semester will have the balance of their deposit moved to the next semester of study, up to two (2) semesters. Changes made on or after the first day of the semester are subject to the general Fee refunds and penalty rules with the exception that non-refundable portions of the deposit will be moved, as above, instead of refunded.
7. Deferral Policy: If a student is unable to start the semester due to a delay in receiving a Study Permit or an exceptional circumstance, a student may apply to defer to a future semester on a one-time only basis, excluding situations outlined in section 5. The Deferral Request must be submitted to Douglas College International a minimum of 5 business days (Monday to Friday, excluding public holidays/College closures) prior to the first day of the semester in PDF format along with the following documentation:
1) Completed and signed Deferral Request Form (contact Douglas International to obtain this form);
2) Copy of Study Permit Rejection Letter or other relevant supporting documentation.
8. Tuition Fees and dates are subject to change without notice. Students are responsible for checking with the College of any changes close to the start of classes or upon arrival to Canada.
9. To initiate a withdrawal or Refund Request, the student or their authorized agent must contact Douglas College International Admissions or an international office admissions specialist. Additional paperwork or supporting documents may be required at that time.
10. All decisions on refund requests are final.