Advising services

Update

Student Success Advising with Zoom (excluding statutory holidays)

Come visit a Student Success Advisor for quick questions during drop-in hours!

Drop-in Hours 

***Extended hours ONLY on Monday March 11 and March 18 and March 25 from 1:00PM to 4:00PM - In-Person New Westminster Campus only (Enrolment Services S2700)***

MondayTuesdayWednesdayThursdayFriday
Not Available

1:00 - 4:00 pm

Zoom only

1:00 - 4:00 pm

In-person at New Westminster Campus only

Enrolment Services S2700

1:00 - 4:00 pm

Zoom only

Not Available

 

Note:

  • Drop-in is for quick questions (typically 5-10 minute sessions)
  • International Students with immigration or study/work permit questions should be reaching out to the Douglas International Department for advice
  • Probation Students are strongly encouraged to book an appointment with their Student Success Advisor as there may not be enough time to evaluate your progression
How to connect with us on Zoom

  • Join our Student Success Advising Waiting Room: as an Attendee
  • Enter your preferred name and you will be added to the queue, in the order that you arrive, to speak with a Student Success Advisor
  • Access to Zoom waiting rooms will be closed at 3:45 pm 

Join our Student Success Advising Waiting Room

  • Select “Join Meeting As An Attendee”
  • On the next page, cancel the prompt to download Zoom
  • Use the “click here” hyperlink
  • Cancel the download prompt again
  • Click “join from your browser”.
  • Enter your preferred name and you will be added to the queue, in the order that you arrived, to speak with a Student Success Advisor.

Email

To contact a Student Success Advisor, please complete the submission form on our Contact Us page.

 

Note

We are currently receiving a very high volume of emails and are replying back to them as quickly as possible. However, there may be a delay in receiving a response from us. Thank you for your patience.

Connecting with us through Zoom is the quickest way to have your questions answered. 

For help with course registration, watch our registration how-to videos.  

Contact Information

Do you have questions?

Complete the submission form on our Contact Us page

 

Do you have questions about course planning?

View FAQ

Do you have questions about Financial Aid?

View FAQ