Public Courses


Essential Skills For Supervisors

‘Be the leader you were meant to be’

Public Course list:

1. Essential Skills: The Role of Management, Leadership & Coaching

This workshop is designed for both new and experienced Supervisors who wish to move beyond basic management skills and develop strong abilities to better lead their teams and shape their corporate culture.

2. Resolving Conflicts & Difficult Situations

In this highly interactive workshop geared specifically for Supervisors, participants will not only learn effective strategies to resolve conflicts and difficult situations with sensitivity and respect, but they will also participate in active role-playing to hone their skills.

3. Decision Making, Critical Thinking & Creativity.

Supervisors with critical thinking skills can understand the logical connections between ideas, identify inconsistencies or mistakes in reasoning, and make effective decisions. Leaders that can develop these skills can also guide their people in creative problem solving, thereby improving productivity, and realizing potential opportunities for sales, service and organizational growth.

4. Performance Management 

More than just an annual performance review, performance management is the continuous process of setting objectives, assessing progress, and providing on-going coaching and feedback to ensure that employees are meeting their objectives and career goals.

Location: Online - Zoom

Cost: $129 per person per session.

Register for a package to SAVE over 20%

Time: 9:00 am – 12:00 pm
Dates: To be announced.  Call for further details. 

Continuing Education Courses

Course registration is on a first-come, first-serve basis. If the class is full, please ask to be placed on the wait-list. 

Courses can be taken individually or as a package.  A discounted price is available for the complete 4 session series. 


Fax: 604.527.5696 

Phone: 604.527.5472

For more information:

  • Quote CRN number upon registration
  • Payment can be made over the phone via Visa or MasterCard
  • Interac and Cheques are accepted at either of our registration locations.

Please note: We reserve the right to cancel any course due to insufficient registration.

For more information on available training programs or a free consultation contact:   

Debbie Palmer

T. 604-761-5902


Contact Us

Phone: 604.527.5472

Fax: 604.527.5696 

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