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Organizational Business Decision Making

Course Code: BUSN 4410
Faculty: Commerce & Business Administration
Department: Business
Credits: 3.0
Semester: 15 Weeks X 4 Hours per Week = 60 Hours
Learning Format: Lecture, Seminar
Typically Offered: TBD. Contact Department Chair for more info.
course overview

This course builds on, consolidates and integrates the knowledge and skills of earlier courses as they relate to the practice of organizational decision making. This course will examine the nature of decisions and the process of decision making in organizational contexts that are characterized by varying degrees of urgency, stability, conflict and complexity. As they are introduced to frameworks, approaches, models, processes, tools and techniques of decision making, students will learn how to formulate effective decision making practices. Decision making will be explored and practiced as collective, purposeful and intentional actions and processes. Integrated cases will be used to examine all areas of organizational decision making, such as organizational design, strategy, stakeholder (i.e., internal and external) engagement, human resource management and operations management.

Course Content

1. Introduction to the decision making environment: context, decision making biases, group and team considerations, organizational considerations (e.g., organizational design, motivation, HR, operations, strategy, etc.), and organizational environment considerations (e.g., competition, economy, diversity, stability in the environmental influences, etc.).

2. Introduction to macro and micro problem structuring methods for complexity, uncertainty and conflict (such as Evidenced Based Decision Making, Systems Thinking, Strategic Options Development & Analysis [SODA], Soft Systems Methodology [SSM], Strategic Choice Approach [SCA], Robustness Analysis, , etc…).

3. Integration of multi-disciplinary theories and concepts in strategic management, organizational culture, financial management, human resource management, industrial relations, marketing management, production and operations management.

4. Application of aforementioned concepts to organizational problems derived from cases, and/or real-world/industry.

Methods of Instruction

Methods could include case studies, lectures, classroom discussion, seminars, reading assignments, guest lectures and videos.

Means of Assessment

Participation 0-10%
Written case study(ies), project(s) and/or assignment(s) 40-70%
Oral presentation(s) 0-20%
Test(s) and/or quizzes 0-20$
Final exam and/or capstone project
Total 100%


1. At least 50% of the total coursework must be individual work.
2. To pass the course, students must achieve a cumulative grade of 50% in all non-group assessments as well as 50% overall in the course. In other words, students must have achieved at least 50% on their cumulative individual assessments in order to be eligible to earn marks from group work.
3. No single assessment (e.g., case study, exam, quiz, project, etc.) can be worth more than 30%.
4. The final exam and capstone project are individual (i.e., non-group) assessments.

Learning Outcomes

After completing this course a successful student will be able to:
1. articulate the nature and structure of decision making in organizations;
2. analyze the implications of and interactions between decision making processes and the organizations’ external environment, strategy, design, culture, structure, operations, and stakeholders;
3. select and utilize appropriate macro and micro analysis tools/frameworks to engage in decision making in varied and multi-faceted organizational contexts to facilitate collaborative group decision making
4. apply multi-disciplinary theories and concepts to organizational problems
5. demonstrate relevant communication skills for achieving solutions to various problems during class discussions and with other students and the instructor.

course prerequisites

BUSN 3310, BUSN 3312, BUSN 3350 and 90 credits towards a degree.

NOTE: Because this course will be focused on synthesizing learning from other business, finance and management courses, it is recommended that students take this course as late in their management studies as possible. In addition to the pre-requisites, it is highly recommended to take the following courses prior to taking this course: BUSN 3314, all management concentration courses (e.g., project management, supply chain management, operations management, etc.), and BUSN 4275.

curriculum guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester/year of the course, consider the previous version as the applicable version.

course schedule and availability
course transferability

Below shows how this course and its credits transfer within the BC transfer system. 

A course is considered university-transferable (UT) if it transfers to at least one of the five research universities in British Columbia: University of British Columbia; University of British Columbia-Okanagan; Simon Fraser University; University of Victoria; and the University of Northern British Columbia.

For more information on transfer visit the BC Transfer Guide and BCCAT websites.


If your course prerequisites indicate that you need an assessment, please see our Assessment page for more information.