Training, Development and Performance Management

Faculty
Commerce & Business Administration
Department
Business
Course Code
BUSN 3351
Credits
3.00
Semester Length
15 Weeks
Max Class Size
35
Method Of Instruction
Lecture
Seminar
Online
Hybrid
Typically Offered
To be determined

Overview

Course Description
This course covers two main subject areas in the practice of human resources management, namely: training and development, and performance management. In particular, this course approaches both areas as important motivators linked to an employee's productivity and the organization’s overall performance. For training and development, students will gain a deep understanding of how organizations analyze, design, implement and evaluate training and development as a means to develop high performing employees and increased organizational productivity. Students will also evaluate the costs and benefits of training and developing employees and the impact on performance. For performance management, students will also evaluate practices used by different organizations as a strategy for developing and retaining high performing employees.
Course Content

Training and Development
1. The training and development process
2. Organizational learning and motivation
3. Analyzing, designing, implementing and evaluating training
4. Management and leadership development
5. The costs and benefits of training programs
6. The role of technology in training and development
7. Social responsibility and legal issues in training and development

Managing performance
1. Performance management systems
2. Developing an effective performance management system
3. 360-degree evaluations
4. Performance evaluation methods
5. Performance evaluation meetings and feedback sessions
6. The role of technology in managing performance
7. Social responsibility and legal issues in managing performance

Methods Of Instruction

Lectures, discussions, small-group discussions and exercises, case studies, videos, guest speakers, simulations, role plays and/or term project(s).

Means of Assessment
Term Project(s) 

15% - 25%

Term Tests and/or Quizzes 

20% - 25%

Final Examination

20% - 25%

Cases, Assignments and/or Presentations

20% - 25%

Participation

0% - 10%

Total

   100%

 

Notes
1. At least 50% of the total coursework must be individual work. 
2. To pass the course, students must achieve a cumulative grade of 50% in all non-group assessments as well as 50% overall in the course. In other words, students must have achieved at least 50% on their cumulative individual assessments in order to be eligible to earn marks from group work.
3. Students may conduct research as part of their coursework in this class. Instructors for the course are responsible for ensuring that student research projects comply with College policies on ethical conduct for research involving humans, which can require obtaining Informed Consent from participants and getting the approval of the Douglas College Research Ethics Board prior to conducting the research.

Learning Outcomes

At the end of this course, a successful student should be able to:
1. apply training and development concepts in organizational learning situations;
2. apply performance management concepts and its impact on individual and organizational learning;
3. analyze organizational learning priorities and evaluate how they translate to training, development and performance programs and strategies;
4. analyze and evaluate individual and organizational performance as a result of performance-driven training and development programs;
5. analyze, evaluate and create performance-driven training and development programs and strategies including heir costs, benefits and contribution to the achievement of organizational objectives;
6. apply motivation on the training, development and performance management processes to build employee competency; and
7. recommend improvements to existing individual and organizational training, development and performance management programs and strategies.

Textbook Materials

All of the following materials are required:

Saks, A.M. and Haccoun, R.R. (latest edition). Managing performance through training and development. Nelson Education, Toronto, ON.

Belcourt, M., Sing, P., Snell, S.A., Morris, S.S. and Bohlander, G. (latest edition) Managing human resources. Nelson Education, Toronto, ON.

Noe, R.A. (latest edition). Employee training & development. McGraw Hill Education, New York, U.S.A.

Or any alternative textbook that has been approved by the department.

Or Custom Coursepack - to be developed by the department

Requisites

Prerequisites

Courses listed here must be completed prior to this course:

Corequisites

Courses listed here must be completed either prior to or simultaneously with this course:

  • No corequisite courses

Equivalencies

Courses listed here are equivalent to this course and cannot be taken for further credit:

  • No equivalency courses

Course Guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester / year of the course, consider the previous version as the applicable version.

Course Transfers

Institution Transfer Details Effective Dates
There are no applicable transfer credits for this course.

Course Offerings

Fall 2021

CRN
Days
Dates
Start Date
End Date
Instructor
Status
36495
Thu
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
Ha
Jeffrey
Open
Max
Enrolled
Remaining
Waitlist
35
17
18
0
Days
Building
Room
Time
Thu
New Westminster - North Bldg.
N4309
8:30 - 11:20