Global Supply Chain Management

Commerce & Business Administration
Course Code
BUSN 3410
Semester Length
15 weeks
Max Class Size
Method(s) Of Instruction
Typically Offered
To be determined


Course Description
This course will provide the analytical framework for assessing the nature and challenges of operating global supply chains. It focuses on the primary activities of global supply chains, distribution and inventory management, and the supporting activities of document management and procurement. It examines how to obtain and manage resources to deal with international suppliers and transportation intermediaries, and how to maintain optimum efficiency in the production, inventory control, and delivery of goods in the international marketplace. Considerations for global e-commerce in managing procurement and sourcing of goods, determining storage locations, and clearing foreign customs will be examined. The course will equip students with the tools necessary to develop strategic plans that incorporate the key elements of successful global supply chain operation.
Course Content

1. Introduction to Global Supply Chain Management

• Supply Chain Management Processes and Challenges

• Optimizing Customer Value

• Using Information Technology (IT)

2. Planning the Global Supply Chain

• Supply Chain Plan Essentials

• Supply Chain Strategy Development

• Implementation of the Strategy


3. Managing Procurement and Sourcing

• Global Sourcing

• Adapting and Improving the Sourcing Process

• Forming Partnerships and Alliances

• Outsourcing Company Activities

• Negotiating with Suppliers

• Compliance with International Law

• Working with Customs Brokers

• Managing documents for international trade transactions

• Becoming a Supplier


4. Incoterms

• Incoterms: Descriptions and Purposes

• Choosing the Right Incoterm

• Other Sales Terms

• Documentary Credit

5. Production Management

• Planning Production Activities

• Managing Manufacturing Performance
• Meeting Standards and Regulations

• Release Procedures

6. Inventory Management

• The Basics of Inventory Management

• Maintaining Optimum Inventory Levels

• Planning Inventory Storage Locations

• Centralized and Decentralized Warehousing

7. Managing Delivery of Goods and Services

• Processing Orders

• Planning Transportation

• Limiting Export Responsibilities

• Using Foreign Cargo Facilities

• Clearing Foreign Customs

• Working with Transportation Intermediaries

• Receiving Payment After Delivery

• Delivery of Services

8. Managing Intermediaries

• Freight Forwarders

• Transport Specialists

• Trading Houses

• Third-Party Logistics Companies

• Customs Brokers

• Financial Institutions

• Cargo Insurance Underwriters

9. Managing Returns

• The Reverse Supply Chain (Reverse logistics)

• Managing the Returns Process

• Outsourcing the Returns Process

• The circular economy


10.  Managing IT

• Supply Chain Information Systems

• The Internet and E-Commerce

• Implementing e-Commerce Technology

11. Trade Documentation

• International Trade Documents

• Commercial Documents

• Transport Documents, Certificates and Official Documents


 12. Supply Chain Security and Risk Management

Learning Activities

Lectures, discussions, case study analysis, and guest lectures on industry-specific subjects.

Means of Assessment

Assignment(s)/Case Study(ies)/Quiz(zes)                      10 - 35%

Global Strategic Plan                                                    10 - 35%

Examinations                                                               30 - 60%*

Participation                                                                 0 - 10%




1. No one examination may be worth more than 40%.

2. 50% of non-exam assessments must be for individual work

3. Students must achieve a grade of at least 50% on the combined exam components to pass the course.

4. Students may conduct research as part of their coursework in this class. Instructors for the course are responsible for ensuring that student research projects comply with College policies on ethical conduct for research involving humans, which can require obtaining Informed Consent from participants and getting the approval of the Douglas College Research Ethics Board prior to conducting the research.

Learning Outcomes

At the end of the course, the successful student will be able to:

  • prepare and manage all necessary documentation for exporting and importing goods and services;
  • procure goods and services and outsource production in international markets in an effective, efficient and compliant manner;
  • determine requirements and make arrangements for efficient and effective transportation of goods in a timely manner, ensuring compliance with regulatory requirements;
  • ensure preparation of goods for transportation in a manner that minimizes risk, maintains condition of the goods and complies with regulations;
  • implement inventory management strategies that address the use of international suppliers and the needs of international buyers and customers;
  • provide products and services to global buyers to meet the needs of clients’ project and comply with local legal requirements and cultural customs; and
  • use the tools necessary to develop strategic plans that incorporate the key elements of successful global supply chain operation.
Textbook Materials

Hult, Tomas; Closs, David; and Frayer, David, Global Supply Chain Management,  McGraw-Hill Education, latest edition

Global Value Chain Management, FITT, latest edition (Free eBook download for students registered with FITT)



BUSN 1210 OR currently active in the:
PDD International Business Management or
PDD Supply Chain Management or
PBD International Supply Chain Management.





Course Guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester / year of the course, consider the previous version as the applicable version.

Course Transfers

These are for current course guidelines only. For a full list of archived courses please see

Institution Transfer Details for BUSN 3410
Athabasca University (AU) AU MGSC 3XX (3)
Capilano University (CAPU) CAPU IBUS 256 (3)
Coast Mountain College (CMTN) CMTN BADM 1XX (3)
College of the Rockies (COTR) COTR MGMT 3XX (3)
Kwantlen Polytechnic University (KPU) KPU BUSI 2XXX (3)
Northern Lights College (NLC) NLC MGMT 2XX (3)
Thompson Rivers University (TRU) TRU BBUS 3XXX (3)
University Canada West (UCW) UCW BUSI 2XX (3)
University of British Columbia - Vancouver (UBCV) UBCV COMM 3rd (3)
University of Northern BC (UNBC) UNBC COMM 3XX (3)
University of the Fraser Valley (UFV) UFV BUS 3XX (3)
University of Victoria (UVIC) UVIC COM 3XX (1.5)
Vancouver Community College (VCC) VCC MGMT 2XXX (3)

Course Offerings

Winter 2023

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BUSN 3410 050 - This section is restricted to Business Management Diplomas, BBA Management, PDD International Business, and PBD International & PDD Supply Chain Management until Friday, December 16, 2022, at 9 am.

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Anvil Office Tower
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