Domestic Applications
Winter 2024: Apply Now!
Fall 2024: Apply Now!
Winter 2024: Apply Now!
Fall 2024: Apply Now!
Learn the skills required for customer service, hospitality, merchandising and cashiering with the Customer Service and Cashier Training Certificate program. This 14-week training program is designed to assist you if you have had barriers to employment.
You’ll learn through customer service and cashier training courses classroom, lab, and work experience components, and receive cashier training in customer service, cashiering, communication and teamwork skills. You’ll also learn employability skills and job search techniques, and have the opportunity to obtain cashier certificates in POS Cashiering, WHMIS, and Superhost. Gain real world experience through a community practicum in the customer-service or retail field and graduate with job-ready skills.
International students are not currently eligible for this program. For more information, contact Douglas College International.
A preliminary interview with the instructor is required for acceptance into the program.
You can get an average cost for your program - tuition and student fees, books, uniforms, lab fees etc - on the Program Cost page.
Only programs approved for student loan funding are listed on the Program Cost page. For all other programs, refer to the Tuition Fee page.
Graduation Requirements For Students Completing By Summer 2023:
Course Requirements:
Course Number | Course Title | Credits |
Assessment and Intake |
0.00 |
|
Introduction to Employability Skills |
3.00 |
|
Customer Service Basics |
3.00 |
|
Cashiering Application |
3.00 |
|
Job Search Skills and Maintenance |
3.00 |
|
Community Practicum |
3.00 |
|
Total Credits |
|
15.00 |
Program Guidelines for previous years are viewable by selecting the version desired. If you took this program and do not see a listing for the starting semester / year of the program, consider the previous version as the applicable version.
The Customer Service and Cashier Training Program prepares students for employment in various positions in customer service/hospitality, merchandising and cashiering.