Customer Service and Cashier Training (Certificate)

Campus
Coquitlam
Learning Format
Full-time
Admission Type
Limited Enrolment
Offered
Fall
Winter

Overview

The Customer Service and Cashier Training Program is designed to assist individuals with barriers to employment. Created in partnerships with the retail business and hospitality sectors, this program teaches the skills required for customer service, hospitality, merchandising and cashiering. Students have the opportunity to obtain certificates in POS Cashiering, WHMIS, and Superhost. This program includes a work experience component.

NOTE: International students are not currently eligible for this program. For more information, contact Douglas College International.

Program Requirements

Curriculum Framework

Graduation Requirements:

  • Successful completion of 15 credits
  • 50% (8 credits) of all coursework must be completed at Douglas College

Course Requirements:

Course Number Course Title Credits

CSCT 0100

Assessment and Intake

0.00

CSCT 0110

Introduction to Employability Skills

3.00

CSCT 0120

Customer Service Basics

3.00

CSCT 0130

Cashiering Application

3.00

CSCT 0140

Job Search Skills and Maintenance

3.00

CSCT 0150

Community Practicum

3.00

Total Credits

 

15.00

Admissions Requirements

A preliminary interview with the instructor is required for acceptance into the program.

Cost

You can get an average cost for your program - tuition and student fees, books, uniforms, lab fees etc - on the Program Cost page. 

Only programs approved for student loan funding are listed on the Program Cost page. For all other programs, refer to the Tuition Fee page.

Career Pathways

The Customer Service and Cashier Training Program covers all the required skills to prepare students for employment in various positions within the realm of customer service / hospitality, merchandising, and cashiering.

Program Guidelines

Program Guidelines for previous years are viewable by selecting the version desired. If you took this program and do not see a listing for the starting semester / year of the program, consider the previous version as the applicable version.