Community Practicum

Faculty
Applied Community Studies
Department
Customer Service & Cashier Training
Course Code
CSCT 0150
Credits
3.00
Semester Length
15
Max Class Size
18
Method Of Instruction
Practicum
Typically Offered
To be determined

Overview

Course Description
This course is designed to provide students with a realistic work opportunity in a community practicum. The intent of the course is for students to transfer skills learned in the classroom and lab to the work environment. Students are placed at a practicum in a supervised and supportive atmosphere in the customer service or retail field.
Course Content
  • Student observation of the workplace
  • Mature workplace communication skills
  • Time management skills
  • Problem solving workplace issues
  • Following instructions
  • Differences between full and part-time employment
  • Employment standards in the workplace
Methods Of Instruction

Students will be monitored at their practicum placement by faculty and staff. Feedback will be elicited from the practicum supervisor and shared with the student, verbally and in writing. Following the practicum placement the student will meet with the instructor for a thorough evaluation.

Means of Assessment

A mastery model of on-going evaluation will be used.  A student will have completed the course when:

  • Student has actively participated in the work practicum
  • Student has demonstrated appropriate work habits
  • Student has been actively involved in feedback sessions, written and verbal evaluation process
  • Student has maintained regular attendance and practicum expectations from the supervisor

 

Learning Outcomes
  1. To gain realistic working exposure in a retail or customer service practicum setting
  2. To demonstrate appropriate interpersonal skills in relating to supervisor and co-workers
  3. To develop an awareness of the employers expectations in relation to the workplace
  4. To establish basic knowledge of labour information necessary to retain employment

Requisites

Prerequisites

Acceptance into CSCT program

Corequisites

No corequisite courses.

Equivalencies

No equivalent courses.

Course Guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester / year of the course, consider the previous version as the applicable version.

Course Transfers

Institution Transfer Details Effective Dates
There are no applicable transfer credits for this course.

Course Offerings

Fall 2021

CRN
Days
Dates
Start Date
End Date
Instructor
Status
32926
Mon Tue Wed Thu Fri
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
Lomigoric
Spomenka
Open
CSCT 0150 080 - Acceptance into CSCT program. Instructor permission required. Off-campus practicum.

Max
Enrolled
Remaining
Waitlist
18
10
8
0
Days
Building
Room
Time
Mon Tue Wed Thu Fri
8:30 - 16:50