Community Practicum

Curriculum Guideline

Effective Date:
Course Code
CSCT 0150
Community Practicum
Customer Service & Cashier Training
Applied Community Studies
Start Date
End Term
Not Specified
Semester Length
Max Class Size
Contact Hours
70 – 90 (depending on employment barriers) Community practicum
Method(s) Of Instruction
Learning Activities

Students will be monitored at their practicum placement by faculty and staff. Feedback will be elicited from the practicum supervisor and shared with the student, verbally and in writing. Following the practicum placement the student will meet with the instructor for a thorough evaluation.

Course Description
This course is designed to provide students with a realistic work opportunity in a community practicum. The intent of the course is for students to transfer skills learned in the classroom and lab to the work environment. Students are placed at a practicum in a supervised and supportive atmosphere in the customer service or retail field.
Course Content
  • Student observation of the workplace
  • Mature workplace communication skills
  • Time management skills
  • Problem solving workplace issues
  • Following instructions
  • Differences between full and part-time employment
  • Employment standards in the workplace
Learning Outcomes
  1. To gain realistic working exposure in a retail or customer service practicum setting
  2. To demonstrate appropriate interpersonal skills in relating to supervisor and co-workers
  3. To develop an awareness of the employers expectations in relation to the workplace
  4. To establish basic knowledge of labour information necessary to retain employment
Means of Assessment

A mastery model of on-going evaluation will be used.  A student will have completed the course when:

  • Student has actively participated in the work practicum
  • Student has demonstrated appropriate work habits
  • Student has been actively involved in feedback sessions, written and verbal evaluation process
  • Student has maintained regular attendance and practicum expectations from the supervisor



Acceptance into CSCT program