Douglas College wordmark
Facebook logo Twitter logo Instagram logo Snapchat logo YouTube logo Wordpress logo
back to search

Training, Development and Performance Management

Course Code: BUSN 3351
Faculty: Commerce & Business Administration
Department: Business
Credits: 3.0
Semester: 15 Weeks
Learning Format: Lecture, Seminar, Online, Hybrid
Typically Offered: TBD. Contact Department Chair for more info.
course overview

This course covers two main subject areas in the practice of human resources management, namely: training and development, and performance management. In particular, this course approaches both areas as important motivators linked to an employee's productivity and the organization’s overall performance. For training and development, students will gain a deep understanding of how organizations analyze, design, implement and evaluate training and development as a means to develop high performing employees and increased organizational productivity. Students will also evaluate the costs and benefits of training and developing employees and the impact on performance. For performance management, students will also evaluate practices used by different organizations as a strategy for developing and retaining high performing employees.

Course Content

Training and Development
1. The training and development process
2. Organizational learning and motivation
3. Analyzing, designing, implementing and evaluating training
4. Management and leadership development
5. The costs and benefits of training programs
6. The role of technology in training and development
7. Social responsibility and legal issues in training and development

Managing performance
1. Performance management systems
2. Developing an effective performance management system
3. 360-degree evaluations
4. Performance evaluation methods
5. Performance evaluation meetings and feedback sessions
6. The role of technology in managing performance
7. Social responsibility and legal issues in managing performance

Methods of Instruction

Lectures, discussions, small-group discussions and exercises, case studies, videos, guest speakers, simulations, role plays and/or term project(s).

Means of Assessment

Term Project(s) 

15% - 25%

Term Tests and/or Quizzes 

20% - 25%

Final Examination

20% - 25%

Cases, Assignments and/or Presentations

20% - 25%


0% - 10%



1. At least 50% of the total coursework must be individual work. 
2. To pass the course, students must achieve a cumulative grade of 50% in all non-group assessments as well as 50% overall in the course. In other words, students must have achieved at least 50% on their cumulative individual assessments in order to be eligible to earn marks from group work.

Learning Outcomes

At the end of this course, a successful student should be able to:
1. apply training and development concepts in organizational learning situations;
2. apply performance management concepts and its impact on individual and organizational learning;
3. analyze organizational learning priorities and evaluate how they translate to training, development and performance programs and strategies;
4. analyze and evaluate individual and organizational performance as a result of performance-driven training and development programs;
5. analyze, evaluate and create performance-driven training and development programs and strategies including heir costs, benefits and contribution to the achievement of organizational objectives;
6. apply motivation on the training, development and performance management processes to build employee competency; and
7. recommend improvements to existing individual and organizational training, development and performance management programs and strategies.

course prerequisites

Courses listed here must be completed prior to this course:

  • BUSN 3350 and BUSN 3750


Courses listed here must be completed either prior to or simultaneously with this course:

  • No corequisite courses


Courses listed here are equivalent to this course and cannot be taken for further credit:

  • No equivalency courses

curriculum guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester/year of the course, consider the previous version as the applicable version.

course schedule and availability
course transferability

Below shows how this course and its credits transfer within the BC transfer system. 

A course is considered university-transferable (UT) if it transfers to at least one of the five research universities in British Columbia: University of British Columbia; University of British Columbia-Okanagan; Simon Fraser University; University of Victoria; and the University of Northern British Columbia.

For more information on transfer visit the BC Transfer Guide and BCCAT websites.


If your course prerequisites indicate that you need an assessment, please see our Assessment page for more information.