| Service | Username & Password | Self-help |
| myAccount | Your nine digit Student ID Your myAccount PIN | PIN must not contain any spaces |
| Blackboard | Your nine digit Student ID Your CNA Password | Change/reset your CNA password |
| Wi-Fi | Your nine digit Student ID Your CNA Password | |
| Office 365 & Email | Your Douglas College email Your CNA Password | Find your username in myAccount > Personal information > View E-mail Address. Please refer to College Email & Office 365 page. |
| College computers | Your nine digit Student ID Your CNA Password | Change/reset your CNA password |
| Citrix | Your nine digit Student ID Your CNA Password | |
| Eduroam | studentnumber@douglascollege.ca Your CNA Password | |
Others | Your nine digit Student ID Your CNA Password |
If you need further assistance,
- Visit Logins and Passwords page.
- Contact Students Helping Students (not available in Coquitlam during Summer Semester)
- Contact the IT Services Service Desk at servicedesk@douglascollege.ca or call 604 527 5330