Bank Systems and Practices

This course will be divided into two modules:

1.  Generic overview of organizational and managerial systems of financial institutions:  the macro environment;

2.  The operational systems of the branch:  the micro environment.

1.  Module 1 - Generic Overview of the Organizational and Managerial Systems of Financial Institutions - This module will cover the infrastructure of financial institutions, as well as policies and procedures commonly practiced.

The following generic concepts, applied to the bank setting, will be studied:

                 1.1  Organizational structure and lines of responsibility: centralization and decentralization;

                1.2  Functions of units and departments:  specialization;

                1.3 Policies and procedures:  control mechanisms and standardization.

2.  Module 2 - The Operational Systems of the Branch:  The Micro Environment

This module will cover generic systems; policies and procedures related to the most commonly used products and services.

The module is structured as follows:

                2.1  Front office:  systems and procedures;

                2.2  Back office;

                                2.2.1       Administrative centre;

                                2.2.2       Data centre.