Lecture, video, guest speaker, case studies, readings, practice
The following global ideas guide the design and delivery of this course:
- Increasing awareness of personal assets will deepen the reflective process which are important to exemplary practice
- Identifying and recognizing the assets and strengths of others is fundamental to a strengths-based approach
- Personal satisfaction and happiness is linked to lower occupational burnout and process a higher quality service to others
- Working in harmony with others across various contexts is fundamental to being an exemplary practitioner
- Culture plays a significant role in the majority of interactions we participate in
1. Demonstrates the application of positive psychology principles.
- Explains key features of happiness
- Assesses own happiness levels across a variety of measures, i.e. surveys, reflective writing, etc.
- Researches the foundations of the nature of happiness
- Explains how character traits, temperament and values are a key contributor to happiness
- Reviews the skills of cognitive/behavioral/emotional resilience
- Reviews and practice the principles of learned optimism and emotional intelligence
2. Describes and applies theories of effective interpersonal communication across a variety of contexts
- Describes key theories and essential elements of effective communication, ie. Active listening, body language, tone, etc.
- Listens actively to colleagues in a classroom context
- Accurately reflects content and relational messages using a variety of strategies, such as reframing, reflection
- Demonstrates awareness of environment, timing, culture and leadership philosophy
- Applies respectful feedback strategies effectively
- Identifies key messages within a variety of communication events and contexts
- Identifies several interpersonal communication styles
- Assesses own communication system using a variety of methods, such as; Personality Dimensions, experiential learning, communication exercises, etc.
- Considers the significance of culture in interpersonal communication
3. Examines a variety of successful team models and processes
- Identifies variables associated with effective informal and formal teams, e.g. the difference between task groups and teams
- Identifies common group difficulties
- Describes a variety of constructive approaches to maintain positive effective teams
- Describes professional standards, conduct and practices in informal and formal group meetings
4. Considers assertiveness and conflict resolution as significant elements of communication.
- Describes elements of assertiveness
- Explains typical barriers to assertive communication
- Describes at least one model of conflict resolution
- Analyzes the relationship between assertiveness and conflict resolution
This course will conform to Douglas College policy regarding the number and weighting of evaluations. Typical means of evaluation would include a combination of:
- Personal research and reflective journaling
- Group presentations
- Demonstration of skills