Cross-Cultural Labour Relations and Practices

Important Notice

This course is not active. Please contact Department Chair for more information.

Commerce & Business Administration
Course Code
BUSN 4305
Semester Length
15 Weeks X 4 Hours per Week = 60 Hours
Max Class Size
Method(s) Of Instruction
Typically Offered
To be determined


Course Description
This course is designed to provide students with an understanding of issues related to cross-cultural labour relations and practices, standard business protocols in foreign countries, management and employee relations, and key labour statutory requirements in different selected countries. The focus will be on small to medium-sized businesses trying to enter Latin American, European, and Pacific Rim countries.
Course Content

Main topics include:

  • Labour history and current practices.
  • Statutory requirements.
  • Business protocols:  formality, introductions, meetings, negotiations, socializing, ethics, body language.
  • Employee relations and compensation.
Learning Activities

Lectures, assigned readings, case analyses, guest speakers, role plays, discussion, videos, independent research.

Means of Assessment
Participation  10%
Mid-Term Exam  20%
Final Exam  30%
Major Paper  20%
Case Study  10%
Role Play  10%
Learning Outcomes

At the end of the course, the successful student should be able to:

  1. demonstrate a knowledge of labour practices and standards, business protocols, and employee relations in major Latin American, European, and Pacific Rim countries;
  2. analyze readings, case studies and statutes in order to recommend effective solutions and appropriate behaviours in business situations;
  3. demonstrate an in-depth understanding of the business culture of at least one country being studied;
  4. demonstrate the ability to self-monitor and adjust one's behaviour to accommodate cultural differences in a business context.
Textbook Materials

Textbooks and Materials to be Purchased by Students

Lustig, M. and J. Koester.  Intercultural Competence: Interpersonal Communications Across Cultures, Latest Ed.  New York:  Harper Collins.

Coursepack of selected readings.



No prerequisite courses.


No corequisite courses.


No equivalent courses.

Course Guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester / year of the course, consider the previous version as the applicable version.

Course Transfers

These are for current course guidelines only. For a full list of archived courses please see

Institution Transfer Details for BUSN 4305
There are no applicable transfer credits for this course.

Course Offerings

Fall 2023