International Management

Commerce & Business Administration
Course Code
BUSN 3800
Semester Length
15 weeks
Max Class Size
Method Of Instruction
Typically Offered
To be determined


Course Description
In an increasingly global economy understanding broad trends is equally as important as understanding the operational processes such as export process, international business planning and identifying international opportunities. This course provides an in-depth understanding of managing the export process, building an international work force and managing risks. The course explores the manager's role within the dynamic global environment of business management by exploring the political, legal, technological, competitive, and cultural factors that shape corporations worldwide.
Course Content

1. Managing for International Competitiveness

  • Global Economic Trends and Drivers
  • Who are the customers and what are their needs?
  • SWOT and  PESTE Analysis
  • Benchmarking
  • Gap Analysis
  • International Competitive Strategy

 2. The Manager As Planner

  • Vision, Strategy and Plan
  • Domestic versus International business
  • What is a Global Strategy?
  • Implementing a Global Strategy
  • What is a Management Plan?

 3. Managing Corporations and Strategic Alliances

  • What can be Outsourced?
  • Maintaining Outsourcing Relationships
  • Strategic Alliances and Partnerships
  • Implementing a Partnering Strategy
  • Finding the Right Partners
  • Negotiating and Managing an International Partnership

 4. Managing International Risk

  • The Concept of Risk
  • The Risk Management Process
  • International Trade Risks
  • International Risk Management Strategies
  • Protecting International Assets from Risks
  • Exit Strategies

5. Controlling the International Organization

  • Information Management
  • Internet-based Business Tools
  • Computer-assisted Design and Publishing
  • Electronic Commerce, Electronic Data Inter change
  • Enterprise Resource Planning
  • Customer Relationship Management
  • Geographic Information Systems
  • Business Intelligence, Security

6. Financial Management 

  • Multinational Financial Management
  • Project Costing
  • Estimating Returns and Calculating Risks
  • Sources and Costs of Financing

7. Managing for International Innovation -What is Innovation?

  • Disruptive or Continuous Innovation
  • Why Innovate?
  • Where to look for Innovation?
  • Managing the Innovation Process
  • International Partnering for Innovation
  • International R&D Project

8. Managing a Multinational Workforce

  • National Culture vs Corporate Culture
  • Hofstede’s Model of National Culture
  • The 7d Cultural Dimensions Model
  • The Impact of Social Institutions
  • International Human Resource Management
  • The Management Mix
  • Local Recruitment, Skill Building
  • Evaluation, Reward and Recognition

9. The Manager As Communicator

  • Communication Channels
  • Communicating with Home-based Staff
  • Internal Diversity and External Communication
  • Cross-cultural Communication
  • Communication with Non-native Speakers
  • International Negotiations

10. The Manager: Motivating and Leading

  • What is Leadership
  • Styles of Leadership
  • Culture and Leadership
  • Management Challenges
  • International Business Ethics
  • Local versus Company Loyalties
Methods Of Instruction

This course is taught using a combination of lectures, case studies, and a research project. Student teams will be given the opportunity to prepare a management plan to manage in an international business environment.

Means of Assessment

Mid-Term Examination                      20-25%

Cases /Assignments                         10-20%

Oral Presentation                                0- 5 %

International Management Plan          20-30%

Participation                                       5-10%

Final Exam                                       20-30 %


Students may conduct research as part of their coursework in this class. Instructors for the course are responsible for ensuring that student research projects comply with College policies on ethical conduct for research involving humans, which can require obtaining Informed Consent from participants and getting the approval of the Douglas College Research Ethics Board prior to conducting the research.



Learning Outcomes

1. Analyze global trends and drivers affecting change in global businesses and their competitiveness and their implications in the development of a global strategy and international management plan.

2. Determine the competitive advantages of a company in the global market and design a suitable corporate structure for international business success.

3. Demonstrate differences in planning, organizing, controlling, leading and communicating roles of managers in global businesses.

4. Analyze factors that will ensure profitable entry into the international market.

5. Identify the various levels of risk in international environments and formulate strategic choices to manage them.

5. Demonstrate the intricacies of managing in different cultural environments using Hofstede’s framework and international human resource management practices.

Textbook Materials

1) Helen Deresky. International Management:Managing Across Borders and Cultures, Text and Cases, (latest edition). Pearson.

2) Selected Chapters on Managing Risk Innovation and Finance from FITT e-textbook on International Trade Management

Or any alternative textbook approved by the Business Department



BUSN 1210 OR currently active in the:
PDD International Business Management or
PBD International Supply Chain Management.






Course Guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester / year of the course, consider the previous version as the applicable version.

Course Transfers

These are for current course guidelines only. For a full list of archived courses please see

Institution Transfer Details for BUSN 3800
Athabasca University (AU) AU ADMN 3XX (3)
Capilano University (CAPU) CAPU IBUS 3XX (3)
College of New Caledonia (CNC) CNC MGT 160 (3)
College of the Rockies (COTR) COTR MGMT 3XX (3)
Kwantlen Polytechnic University (KPU) KPU BUSI 2XXX (3)
Northern Lights College (NLC) NLC MGMT 104 (3)
Thompson Rivers University (TRU) TRU BBUS 3XXX (3)
University Canada West (UCW) UCW BUSI 2XX (3)
University of British Columbia - Vancouver (UBCV) UBCV COMM 3rd (3)
University of Northern BC (UNBC) UNBC COMM 3XX (3)
University of the Fraser Valley (UFV) UFV BUS 3XX (3)
University of Victoria (UVIC) UVIC IB 301 (1.5)
Vancouver Community College (VCC) No credit

Course Offerings

Summer 2022

There aren't any scheduled upcoming offerings for this course.