Applied Knowledge Management

Curriculum Guideline

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Course
CSIS 3200
Discontinued
No
Course Code
CSIS 3200
Descriptive
Applied Knowledge Management
Department
Computing Studies & Information Systems
Faculty
Commerce & Business Administration
Credits
3.00
Start Date
End Term
Not Specified
PLAR
No
Semester Length
15 Weeks
Max Class Size
35
Contact Hours

Lecture: 2 hours per week 

Seminar: 2 hours per week 

Method(s) Of Instruction
Lecture
Seminar
Learning Activities

Lecture, seminars, and hands-on exercises

Course Description
This course aims to provide students with applied skills and training in the areas of knowledge and process management with a focus on analysis, modelling, design, and implementation. Students will gain practical experience in leveraging information technology tools to improve project management practices, document management, workflows, business processes, and compliance.
Course Content
  1. Introduction to Knowledge Management
  2. Knowledge Management Cycle
  3. Knowledge Management Models
  4. Knowledge Capture
  5. Knowledge Sharing & Application
  6. Knowledge Management Tools and Strategies
  7. Strategic Alignment and Benefits
  8. Developing a Taxonomy
  9. Organizational Culture and Acceptance of KM
  10. Challenges of Knowledge Management
  11. Business Process Management/Modeling
  12. Workflow Management, Approval, Automation, and Publishing
  13. Document Version Control and Auditing
  14. Utilizing KM Tools for Meeting Compliance Guidelines
  15. Utilizing KM Tools for Business Process Integration
  16. Administering KM Security, Integrity and Confidentiality
  17. Utilizing KM tools for Project Management
  18. Data Analytics with KM Systems
Learning Outcomes

At the end of this course, successful students should be able to:

  1. Apply the basic concepts of knowledge management through a series of group and individual assignments.
  2. Describe the advantages and disadvantages of knowledge management systems and the obstacles to implementing knowledge management systems.
  3. Develop a knowledge management strategy for your organization.
  4. Identify the importance of strategic alignment and benefits realization for any project.
  5. Identify your own role and that of other key stakeholders, in the initiation, design, development or sourcing, operation and evolution of information and knowledge management systems.
  6. Analyze key considerations such as security, privacy, audit, project management and organizational change management.
  7. Utilize KM tools to facilitate various KM processes.
Means of Assessment

The course evaluation is consistent with the Douglas College Evaluation Policy. 

Quizzes & Tests

10% - 15%

Case Study / Research Projects

20% - 25%

Lab activities/assignments

05% - 20%

Midterm exam

20% - 25%

Final exam

25% - 30%

 

*To pass the course, students must, in addition to receiving an overall course grade of 50%, also achieve a grade of at least 50% on the combined weighted examination components (including quizzes, tests, exams)

Textbook Materials

Course materials to be provided by the instructor and/or approved textbooks from the department.

Prerequisites

Min grade C in CSIS 2200