Hardware Maintenance Concepts

Commerce & Business Administration
Computing Studies & Information Systems
Course Code
CSIS 1155
Semester Length
15 Weeks X 4 Hours per Week = 60 Hours
Max Class Size
Lectures: 30 Laboratories: 10
Method Of Instruction
Typically Offered
To be determined


Course Description
This course teaches the theory and the practice of how to manage, maintain, troubleshoot and repair personal computers. Both the hardware and the operating system software are considered in depth. To augment the two-hour weekly lecture, students are expected to read and study on their own in preparation for the weekly laboratory. In the laboratory, students are expected to install drives, memory, various circuit boards, drivers, and operating systems. Operating system management tools such as disk, account, and configuration management are considered. Some operating systems considered are DOS, Windows 9x/Me, Windows NT/2000/XP. Computer networks are introduced. This course is the foundation from which students can get CompTIA A+ certified.
Note: Students who have received credit for CISY2255 will not receive further credit for CSIS1155.
Course Content
  1. Understanding the Boot Process and the DOS Command Line
  2. Introduction to Hardware
  3. Electricity and Power Supplies
  4. Random Access Memory
    • Types
    • Installation
    • Management
  5. Floppy and Hard-Drives
    • Installation
    • Partitioning, formatting
    • Troubleshooting and Maintenance
  6. Windows 9x/Me
    • Installation
    • Management
    • Troubleshooting
  7. Windows XP/Vista/7.0
    • Installation
    • Management
    • Troubleshooting
  8. Introduction to Computer Networks
Methods Of Instruction

Lecture, assigned reading, laboratory demonstrations, and completion of laboratory assignments in the computer lab

Means of Assessment
Participation     0%-5%
Laboratory Assignments (Minimum: 8)      25%-40%
Tests (2 minimum) 20%-40%
Final Examination 25%-40%
Total       100%
Learning Outcomes

The student will be able to:

  1. install, using good industry practices, any field replaceable unit; such as RAM, drives, power supply, processor, etc.
  2. install video, sound, and other cards and associated drivers
  3. install an OS (such as DOS, Windows 9X/Me, Windows NT/2000/XP, Vista)
  4. diagnose computer problems
  5. fix such software problems as a corrupt/missing registry or other OS files
  6. perform routine management and maintenance such as backups, defragmentation, updates
Textbook Materials

Textbooks and Materials to be Purchased by Students:


 Andrews, Jean, A+ Guide to Managing and Maintaining Your PC. Latest Edition, Course Technology

Various media may be required such as floppy disks



No prerequisite courses.


CSIS1110 or CISY1110 or approved equivalent


No equivalent courses.

Requisite for

CSIS2150, CSIS2350

Course Guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester / year of the course, consider the previous version as the applicable version.

Course Transfers

Institution Transfer Details Effective Dates
Kwantlen Polytechnic University (KPU) KPU CISY 1105 (3) 2007/09/01 to 2012/08/31
Kwantlen Polytechnic University (KPU) KPU INFO 1111 (3) 2012/09/01 to -
Langara College (LANG) LANG CSIS 1410 (3) 2008/09/01 to -
Simon Fraser University (SFU) No credit 2007/09/01 to -
Thompson Rivers University (TRU) TRU COMP 2530 (3) 2010/09/01 to -
Thompson Rivers University (TRU) TRU COMP 253 (3) 2007/09/01 to 2010/08/31
Trinity Western University (TWU) TWU ISYS 1XX (3) 2007/09/01 to -
University of British Columbia - Okanagan (UBCO) No credit 2007/09/01 to -
University of British Columbia - Vancouver (UBCV) No credit 2007/09/01 to -
University of the Fraser Valley (UFV) UFV CIS 190 (4) 2007/09/01 to -
University of Victoria (UVIC) No credit 2007/09/01 to -

Course Offerings

Fall 2020

There aren't any scheduled upcoming offerings for this course.