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Hardware Maintenance Concepts

Course Code: CSIS 1155
Faculty: Commerce & Business Administration
Credits: 3.0
Semester: 15 Weeks X 4 Hours per Week = 60 Hours
Learning Format: Lecture, Lab
Typically Offered: TBD. Contact Department Chair for more info.
course overview

This course teaches the theory and the practice of how to manage, maintain, troubleshoot and repair personal computers. Both the hardware and the operating system software are considered in depth. To augment the two-hour weekly lecture, students are expected to read and study on their own in preparation for the weekly laboratory. In the laboratory, students are expected to install drives, memory, various circuit boards, drivers, and operating systems. Operating system management tools such as disk, account, and configuration management are considered. Some operating systems considered are DOS, Windows 9x/Me, Windows NT/2000/XP. Computer networks are introduced. This course is the foundation from which students can get CompTIA A+ certified. Note: Students who have received credit for CISY2255 will not receive further credit for CSIS1155.

Course Content

  1. Understanding the Boot Process and the DOS Command Line
  2. Introduction to Hardware
  3. Electricity and Power Supplies
  4. Random Access Memory
    • Types
    • Installation
    • Management
  5. Floppy and Hard-Drives
    • Installation
    • Partitioning, formatting
    • Troubleshooting and Maintenance
  6. Windows 9x/Me
    • Installation
    • Management
    • Troubleshooting
  7. Windows XP/Vista/7.0
    • Installation
    • Management
    • Troubleshooting
  8. Introduction to Computer Networks

Methods of Instruction

Lecture, assigned reading, laboratory demonstrations, and completion of laboratory assignments in the computer lab

Means of Assessment

Participation     0%-5%
Laboratory Assignments (Minimum: 8)      25%-40%
Tests (2 minimum) 20%-40%
Final Examination 25%-40%
Total       100%

Learning Outcomes

The student will be able to:

  1. install, using good industry practices, any field replaceable unit; such as RAM, drives, power supply, processor, etc.
  2. install video, sound, and other cards and associated drivers
  3. install an OS (such as DOS, Windows 9X/Me, Windows NT/2000/XP, Vista)
  4. diagnose computer problems
  5. fix such software problems as a corrupt/missing registry or other OS files
  6. perform routine management and maintenance such as backups, defragmentation, updates

course prerequisites


CSIS1110 or CISY1110 or approved equivalent

curriculum guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester/year of the course, consider the previous version as the applicable version.

course schedule and availability
course transferability

Below shows how this course and its credits transfer within the BC transfer system. 

A course is considered university-transferable (UT) if it transfers to at least one of the five research universities in British Columbia: University of British Columbia; University of British Columbia-Okanagan; Simon Fraser University; University of Victoria; and the University of Northern British Columbia.

For more information on transfer visit the BC Transfer Guide and BCCAT websites.


If your course prerequisites indicate that you need an assessment, please see our Assessment page for more information.