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Registration for the Winter 2020 semester begins soon.  Watch your email for more details.
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Medical Office Assistant (Certificate)

Faculty: Commerce & Business Administration
Department: Office Administration
Credits: 30.0
Length: Two semesters
Campuses: Coquitlam
Credential: Certificate
Admission Type: Limited enrolment
Learning Format: Full-time, Part-time
Offered: Fall, Winter
program overview
The Medical Office Assistant (MOA) Certificate Program trains students in procedures for medical office administration, including communicating accurately with medical professionals and patients. Students take courses such as anatomy, physiology, medical transcription, medical and pharmaceutical terminology, and patient scheduling and billing. The program includes a three-week practicum.

NOTE: International students are not currently eligible for this program. For more information, contact Douglas College International.
curriculum framework

Graduation Requirements:

  • Successful completion of 30 credits
  • 50% of all coursework (15 credits) must be completed at Douglas College
  • All courses must be completed with a minimum grade of “C” or higher except Mastery graded course(s).
  • Time Limit for Completion: 4 years from acceptance into the program.

Course Requirements: 

Course Number Course Title Credits
Required courses:

OADM 1206



OADM 1114

Anatomy, Physiology and Medical Terminology I


OADM 1240

Business Communications and Procedures


OADM 1244

General Office Skills


OADM 1246

Computer Applications I


OADM 1151

Medical Administrative Procedures


OADM 1214

Anatomy, Physiology and Medical Terminology II


OADM 1265

Electronic Medical Records and Medical Billing Procedures


OADM 1325

Clinical Office Procedures


**OADM 1410

Career Development


OADM 1411

Office Practicum


Total credits


** Career Development must be taken during your final semester in the program.

career transfer pathways
Graduates of the Medical Office Assistant (MOA) Certificate Program work as skilled MOAs who manage offices and communicate effectively with medical professionals and patients. After one year's experience, MOAs are eligible to write the Medical Office Assistant of B.C. registration examination. 
Further Education 
Graduates can choose to complete another year of studies at Douglas College to earn an Office Administration Diploma. The Diploma transfers to Kwantlen Polytechnic University’s Bachelor of Business Administration (BBA) in Entrepreneurial Leadership.
admission requirements

Applicants must meet the admission requirements listed below:

  • General College Admission Requirements (excluding Language Proficiency Requirement)
  • English 11 with a grade of "C" or better or the following exemptions:
    • EN 12 "P"
    • EN LIT 12 "P"
    • TPC 12 "P"
    • COMM 12 "C+"


  • Strong English skills are required. Students who are weak in English skills should consider upgrading through either ENGU or ELLA courses.
program cost

You can get an average cost for your program - tuition and student fees, books, uniforms, lab fees etc - on the Program Cost page. 

Only programs approved for student loan funding are listed on the Program Cost page. For all other programs, refer to the Tuition Fee page.

curriculum guidelines

Program Guidelines for previous years are viewable by selecting the version desired. If you took this program and do not see a listing for the starting semester/year of the program, consider the previous version as the applicable version.

tuition deposit

When offered a full-time seat in this program a non-refundable, non-transferable $350 tuition deposit is required. 

upcoming info sessions
Thursday 5:00 PM December 05, 2019 NWC room: #Concourse register»
Tuesday 5:00 PM January 28, 2020 COQ room: #Atrium register»
Thursday 5:00 PM January 30, 2020 NWC room: #Concourse register»