Medical Office Administration (Certificate)

Fall 2023:

Applications open.

Admission Type
Limited Enrolment


Learn procedures for medical office administration, including how to communicate accurately with medical professionals and patients, with the Certificate in Medical Office Administration (MOA). You’ll take MOA courses in anatomy, physiology, medical transcription, medical and pharmaceutical terminology, patient scheduling and billing, and develop your clinical skills with a three-week practicum.  

By the time you graduate from the Medical Office Assistant program, you’ll be proficient in the keeping of both paper and electronic medical records and will know how to manage offices and communicate effectively with medical professionals and patients. 

After one year of experience, MOAs are eligible to write the Medical Office Assistant of B.C. registration examination. 

International students are not currently eligible for this program. For more information, contact Douglas College International.

Admissions Requirements

Applicants must meet the admission requirements listed below:

  • General College Admission Requirements (excluding Language Proficiency Requirement)
  • English 11 with a grade of "C" or better or the following exemptions:
    • EN 12 "P"
    • EN LIT 12 "P"
    • TPC 12 "P"
    • COMM 12 "C+"


  • Strong English skills are required. Students who are weak in English skills should consider upgrading through either ENGU or ELLA courses.


You can get an average cost for your program - tuition and student fees, books, uniforms, lab fees etc - on the Program Cost page. 

Only programs approved for student loan funding are listed on the Program Cost page. For all other programs, refer to the Tuition Fee page.

Program Requirements

Curriculum Framework

Graduation Requirements:

  • Successful completion of 30 credits
  • 50% of all coursework (15 credits) must be completed at Douglas College
  • All courses must be completed with a minimum grade of “C” or higher except Mastery graded course(s).
  • Require a minimum program GPA of 2.00
  • Time Limit for Completion: 4 years from acceptance into the program.

Course Requirements: 

Course Number Course Title Credits
Required courses:

OADM 1206



OADM 1114

Anatomy, Physiology and Medical Terminology I


OADM 1240

Business Communications and Procedures


OADM 1244

General Office Skills


OADM 1246

Computer Applications I


OADM 1151

Medical Administrative Procedures


OADM 1214

Anatomy, Physiology and Medical Terminology II


OADM 1265

Electronic Medical Records and Medical Billing Procedures


OADM 1325

Clinical Office Procedures


**OADM 1410

Career Development


OADM 1411

Office Practicum


Total credits



** Career Development must be taken during your final semester in the program.

Program Guidelines

Program Guidelines for previous years are viewable by selecting the version desired. If you took this program and do not see a listing for the starting semester / year of the program, consider the previous version as the applicable version.

More Information


When offered a full-time seat in this program a non-refundable, non-transferable $350 tuition deposit is required. 

Career Pathways

Career opportunities include:

  • Administrative Clerk 
  • Applications Assistants 
  • Chiropractor Office Assistant 
  • Clerical Assistant Clerk (Nursing Unit Assistant) 
  • Clinic Office Assistant
  •  Dental Office Assistant 
  • Junior Medical Office Assistant 
  • Lead, Patient Medical Home 
  • Massage Therapy Office Assistant 
  • Medical Office Receptionist 
  • Medical Secretary