Program

Medical Office Administration (Certificate)

Faculty
Commerce & Business Administration
Department
Office Administration
Credits
30.00
Length of Program
Two semesters
Credential Type
Certificate
Campus
Coquitlam
Learning Format
Full-time
Part-time
Admission Type
Limited Enrolment
Offered
Fall
Winter

Overview

Learn procedures for medical office administration, including how to communicate accurately with medical professionals and patients, with the Certificate in Medical Office Administration (MOA). You’ll take MOA courses in anatomy, physiology, medical transcription, medical and pharmaceutical terminology, patient scheduling and billing, and develop your clinical skills with a three-week practicum.  

By the time you graduate from the Medical Office Assistant program, you’ll be proficient in the keeping of both paper and electronic medical records and will know how to manage offices and communicate effectively with medical professionals and patients. 

After one year of experience, MOAs are eligible to write the Medical Office Assistant of B.C. registration examination.

Admissions Requirements

Applicants must meet the admission requirements listed below:

  • General College Admission Requirements (excluding Language Proficiency Requirement)
  • English 11 with a grade of "C" or better or the following exemptions:
    • EN 12 "P"
    • EN LIT 12 "P"
    • TPC 12 "P"
    • COMM 12 "C+"

Notes:

  • Strong English skills are required. Students who are weak in English skills should consider upgrading through either ENGU or ELLA courses.

Cost

Calculate your tuition and see the approximate cost of taking your program at Douglas College with the tuition & fee estimator. See costs broken down into categories including tuition fees, textbooks, student activity fees, U-Pass and more. 

For more information, refer to the tuition fee charts

Program Requirements

Curriculum Framework

Graduation Requirements For Students Completing By Summer 2023:

  • Successful completion of 30 credits
  • 50% of all coursework (15 credits) must be completed at Douglas College
  • All courses must be completed with a minimum grade of “C” or higher except Mastery graded course(s).
  • Time Limit for Completion: 4 years from acceptance into the program.

Graduation Requirements For Students Completing After Summer 2023:

  • Successful completion of 30 credits
  • 50% of all coursework (15 credits) must be completed at Douglas College
  • All courses must be completed with a minimum grade of “C” or higher except Mastery graded course(s).
  • Require a minimum program GPA of 2.00
  • Time Limit for Completion: 4 years from acceptance into the program.

Course Requirements: 

Course Number Course Title Credits
Required courses:

OADM 1206

Keyboarding 

3.00

OADM 1114

Anatomy, Physiology and Medical Terminology I

3.00

OADM 1240

Business Communications and Procedures

3.00

OADM 1244

General Office Skills

3.00

OADM 1246

Computer Applications I

3.00

OADM 1151

Medical Administrative Procedures

3.00

OADM 1214

Anatomy, Physiology and Medical Terminology II

3.00

OADM 1265

Electronic Medical Records and Medical Billing Procedures

3.00

OADM 1325

Clinical Office Procedures

3.00

**OADM 1410

Career Development

2.00

OADM 1411

Office Practicum

1.00

Total credits

 

30.00

** Career Development must be taken during your final semester in the program.

Program Guidelines

Program Guidelines for previous years are viewable by selecting the version desired. If you took this program and do not see a listing for the starting semester / year of the program, consider the previous version as the applicable version.

More Information

Tuition deposit

When offered a seat in this program a non-refundable, non-transferable $350 tuition deposit is required. 

Career Pathways

Career opportunities include:

  • Administrative Clerk 
  • Applications Assistants 
  • Chiropractor Office Assistant 
  • Clerical Assistant Clerk (Nursing Unit Assistant) 
  • Clinic Office Assistant
  •  Dental Office Assistant 
  • Junior Medical Office Assistant 
  • Lead, Patient Medical Home 
  • Massage Therapy Office Assistant 
  • Medical Office Receptionist 
  • Medical Secretary