Basic Occupational Education - Retail and Business Services (Certificate)

New Westminster


The Basic Occupational Education (BOE) Program for Retail and Business Services is designed for students who have a barrier to learning and/or employment. The program is self-paced, with classroom, lab and two four-week work experience components.

Students train for retail, wholesale, and office positions by learning duties such as data entry, filing, photocopying, sorting mail and basic retail functions, including shipping and receiving, stocking merchandise, and customer service.

NOTE: International students are not currently eligible for this program. For more information, contact Douglas College International.

Admissions Requirements

A preliminary interview with the instructor is required for acceptance into the program.


You can get an average cost for your program - tuition and student fees, books, uniforms, lab fees etc - on the Program Cost page. 

Only programs approved for student loan funding are listed on the Program Cost page. For all other programs, refer to the Tuition Fee page.

Program Requirements

Curriculum Framework

Retail and Business Services Option  Skills taught in this option provide students with the training required to obtain entry-level employment in a variety of work environments including retail, wholesale and warehouse worksites. Students will develop skills in:

  • Retail Merchandising
  • Retail Warehousing
  • UPC (bar) coding
  • Customer service
  • Shipping, receiving, stocking

Program Guidelines

Program Guidelines for previous years are viewable by selecting the version desired. If you took this program and do not see a listing for the starting semester / year of the program, consider the previous version as the applicable version.

Career Pathways

Successful graduates will be prepared for entry-level positions in retail, wholesale and office settings, with skills such as data entry, filing, photocopying, sorting mail, shipping and receiving, stocking merchandise, and customer service.