Course description
This course is designed to provide students with barriers to education and employment with on the job experience related to retail and business services. Students are placed at supervised and supportive worksites in the retail field that match their interests and abilities. Students are expected to demonstrate and practice appropriate work habits and attitudes while gaining exposure to different work environments.
Course content
Topics to be explored include:
- Safework practices
- Positive work habits and attitudes
- Employability/workplace and interpersonal skills
- Goal-setting and self-evaluation of job performance
Learning activities
- On-site practice and guidance
- Seminar (small group discussion)
Means of assessment
Assessment will be based on course objectives and will be carried out in accordance with the Douglas College Evaluation Policy. This is a mastery course.
Learning outcomes
At the conclusion of the course, a successful student will be able to:
- Demonstrate the skills required in retail and business services.
- Articulate the certification required for employment in retail and business services.
- Acquire relevant certification.
- Demonstrate mastery of skill set in retail and business services.
- Identify retail and business services specific industry standards.
- Demonstrate good time management.
- Exhibit industry expectations.
- Demonstrate an understanding of employer's expectations.
- Demonstrate safe work practice on a work site.
- Exhibit acquired retail and business services skills to the workplace.
- Exhibit the ability to follow workplace rules, policies and assigned work schedule.
- Exhibit entry-level quality and production levels.
- Demonstrate initiative on the job.
- Participate in workplace practicum interview.