This course will introduce students to communication within the context of the nurse-client relationship. Therapeutic communication skills will include warmth, respect, genuineness, empathy, use of silence and assertiveness. Students will focus on developing self-awareness and therapeutic use of self. Major course concepts include: confidentiality, self awareness, boundaries, and introduction to the Mental Status Exam.
The communication will be introduced through:
- Understanding the phases of the nurse-client relationship
- Understanding and demonstration of core therapeutic conditions of warmth, respect, genuineness and empathy
- Understanding the strategies of open and closed questions, normalization, shame attenuation, paraphrasing and summarizing
- Understanding the skill of using silence as a therapeutic tool
- Understanding and demonstration of assertive and responsible communication
- Understanding self-awareness and the relationship to therapeutic communication
- Understanding the concepts of confidentiality, professional boundaries and providing feedback
- Introduction of the Mental Status Exam
Methods of Instruction
Experiential communication formats are used; including, interactive communication scenarios, video critiquing and participative self-awareness exercises.
Means of Assessment
The course evaluation is consistent with Douglas College evaluation policy. An evaluation schedule is presented at the beginning of the course.
This is a graded course.
Students will learn the core therapeutic conditions of warmth, respect, genuineness, empathy and concreteness with a focus on building self-awareness of their own communication styles, therapeutic use of self and understanding the client experience.
Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester/year of the course, consider the previous version as the applicable version.
Below shows how this course and its credits transfer within the BC transfer system.
A course is considered university-transferable (UT) if it transfers to at least one of the five research universities in British Columbia: University of British Columbia; University of British Columbia-Okanagan; Simon Fraser University; University of Victoria; and the University of Northern British Columbia.
For more information on transfer visit the BC Transfer Guide and BCCAT websites.
If your course prerequisites indicate that you need an assessment, please see our Assessment page for more information.