Experiential communication formats are used; including, interactive communication scenarios, video critiquing and participative self-awareness exercises.
The communication will be introduced through:
- Understanding the phases of the nurse-client relationship
- Understanding and demonstration of core therapeutic conditions of warmth, respect, genuineness and empathy
- Understanding the strategies of open and closed questions, normalization, shame attenuation, paraphrasing and summarizing
- Understanding the skill of using silence as a therapeutic tool
- Understanding and demonstration of assertive and responsible communication
- Understanding self-awareness and the relationship to therapeutic communication
- Understanding the concepts of confidentiality, professional boundaries and providing feedback
- Introduction of the Mental Status Exam
Students will learn the core therapeutic conditions of warmth, respect, genuineness, empathy and concreteness with a focus on building self-awareness of their own communication styles, therapeutic use of self and understanding the client experience.
The course evaluation is consistent with Douglas College evaluation policy. An evaluation schedule is presented at the beginning of the course.
This is a graded course.
A list of required and optional textbooks and materials is provided for students at the beginning of each semester.