COVID-19 information and resources
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Advising services

Student Success Advising with Zoom (excluding statutory holidays)

Hours: Effective June 15, 2020 – July 17, 2020

Monday

Tuesday

Wednesday

Thursday

Friday

1:00 pm – 4:00 pm

1:00 pm – 4:00 pm

1:00 pm – 4:00 pm

1:00 pm – 4:00 pm

Not Available

 

Until further notice,  in-person advising is not available.  Connect with us by:

 

Computer/Tablet with the Zoom app

Join our Student Success Advising Waiting Roomas an Attendee


Enter your preferred name and you will be added to the queue, in the order that you arrive, to speak with a Student Success Advisor.

 

Computer/Tablet without the Zoom app

1.       Select “Join Meeting As An Attendee”

2.       On the next page, cancel the prompt to download Zoom

3.       Use the “click here” hyperlink

4.       Cancel the download prompt again

5.       Click “join from your browser”.

6.       Enter your preferred name and you will be added to the queue, in the order that you arrived, to speak with a Student Success Advisor. 

 

Smartphone

 

Download/open the Zoom app and enter Meeting ID: 319 424 098


Enter your preferred name and you will be added to the queue, in the order that you arrived, to speak with a Student Success Advisor.

Email

To contact a Student Success Advisor, please email studentsuccess@douglascollege.ca. In-person advising appointments are not available.

We are currently receiving a very high volume of emails and are replying back to them as quickly as possible. However, there may be a delay in receiving a response from us. Sending us multiple emails will not result in a quicker response. Thank you for your patience.

Connecting with us through Zoom is quickest way to have your questions answered. 

Please include your full name, student number and date of birth along with your specific questions.

 

Telephone

Dial 778.907.2071, meeting ID: 319 424 098, then press #


You will be placed on hold in the queue, in the order that you arrived, until a Student Success Advisor is available.

 

 

For help with course registration, watch our registration how-to videos.  

COVID-19 UPDATE: Please refer to our COVID-19 page for the most updated information.

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