Work Role: Introduction to Home Support & Resident Care Attendant Practice

1.     Roles and responsibilities of the Home Support and Resident Care Attendant

                •context of practice

                •lines of communication

                •group processes

                •teamwork

                •values clarification

                •cultural issues

                •reporting and recording

                •work role parameters and limitations

2.     Responsible and accountable behaviour

                •policy and procedures

                •standards of care

                •employer and employee relationships

                •accountability, dependability, competence and integrity

                •legal and ethical concerns

                •code of ethics

                •resident/client rights

                •independence

                •advocacy

3.     Principles and practices of meal planning, preparation and service in the home

                •meal planning

                •economic considerations

                •care and operation of appliances

                •safe food handling and storage

4.     Safe practices in relation to home maintenance tasks

                •principles of safety, sanitation and home cleaning

                •body mechanics for work in a home

                •values and standards of cleanliness

5.     Personal growth and self-care in the work setting

                •workplace stresses and stress management

                •abuse of residents/clients

                •domestic violence issues

                •personal safety

                •client safety

                •effective job finding skills

                •learning and growth

                •sources of support and assistance

                •strategies for self-care and the prevention of ‘burnout’