Course code
HSRC 1102
Credits
2.00
Semester length
15
Max class size
35
Course
Human Relations: Inter-personal Communication
Important Notice
This course is not active. Please contact Department Chair for more information.
Typically offered
To be determined
Overview
Course description
This course is designed to provide students with the knowledge and skills necessary to communicate effectively with a variety of individuals and groups in care-giving situations. By focusing on self-awareness and an increased understanding of others, the course will assist the learner to explore the relationship between values and beliefs and effective interpersonal communication. It will also assist the learner to develop and use effective communication techniques that demonstrate personal awareness, empathy, assertiveness, active listening, and conflict resolution abilities. This course provides the foundation for Healing: Special Needs in Home Support/Resident Care.
Course content
1. Caring communication
" define communication
" characteristics of caring communication
" group/team communication
" communication with the family
" types of communication – verbal, non-verbal etc.
2. Self-awareness and self-caring in communication
" culture and diversity
" beliefs and values
" self-disclosure
" cross-cultural issues in communication
" stress and communication style
" barriers to communication
3. Communication techniques
" perception checking
" active listening
" self-disclosure
" conflict resolution
" advocacy
" empathy
Learning activities
1. Lecture
2. Group discussion
3. Audio-visual materials
4. Role play / demonstration
Means of assessment
Course evaluation is consistent with Douglas College course evaluation policy. An evaluation schedule is presented at the beginning of the course.
Learning outcomes
This course is based on the competencies as outlined in the Provincial Curriculum Guide for Home Support and Resident Care Attendant Programs, 1992.
In this course, students will have opportunities to:
1. Describe the characteristics and qualities of caring interpersonal communication within the context of the care-giver role.
2. Use the principles of self-awareness and self-caring to promote effective interpersonal communication in the care-giving environment.
3. Demonstrate effective communication skills appropriate for use with clients, families, residents, and co-workers.
Textbook materials
Textbooks and Materials to be Purchased by Students
1. A list of recommended materials is provided to students at the beginning of the semester.
Requisites
Course Guidelines
Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester / year of the course, consider the previous version as the applicable version.
Course Transfers
These are for current course guidelines only. For a full list of archived courses please see https://www.bctransferguide.ca
| Institution | Transfer details for HSRC 1102 | |
|---|---|---|
| There are no applicable transfer credits for this course. | ||
Course Offerings
There are no course offerings this semester.