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Registration for the Fall 2019 semester begins June 25.  Watch your email for more details.
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Hospitality Services Management (Post Baccalaureate Diploma)

IMPORTANT NOTICE Students starting this program in the Fall 2019 semester or later will be required to have a program GPA of 2.00 or higher in order to graduate.
Faculty: Commerce & Business Administration
Credits: 60.0
Length: Four semesters
Campuses: Coquitlam, New Westminster
Credential: Post-Baccalaureate Diploma
Admission Type: Limited enrolment
Learning Format: Full-time
Offered: Fall, Winter, Summer
program overview

This two year advanced credential prepares students for leadership roles in the hospitality and service sectors. Students work on real projects in the business community and or management simulation exercises closely mirroring the real world. Students gain practical marketing and management skills with the curriculum also focusing on sustainability, event management, revenue management and strategic planning. The program includes a work experience component and capstone course.

curriculum framework

 Graduation Requirements

  • Successful completion of 60 credits
  • Proof of 500 hours hospitality industry work experience
  • 70% (42 credits) of all coursework must be completed at Douglas College
  • A minimum program GPA of 2.00 is required

Course Requirements:

Course Number Course Title Credits
Year I Coursework
ACCT 3008 Accounting for Managers 3.00
BUSN 3350 Human Resources 3.00
HOSP 1235 F & B Service Operations 3.00
HOSP 2240 Front Desk Operations 3.00
HOSP 2255 Beverage Management 3.00
HOSP 2330 Food and Beverage Cost Controls 3.00
HOSP 2415 Hospitality Sales and Advertising 3.00
HOSP 2455 Hospitality Business Policy 3.00
HOSP 2465 Hospitality Event Planning 3.00
MARK 1120 Introductory Marketing 3.00
Year I Total Credits   30.00
Year II Coursework
BUSN 3100 Global Business Environment 3.00
BUSN 3310 Organizational Management Skills 3.00
HOSP 3100 Revenue Management in Hospitality 3.00
HOSP 3110 Strategic Management in Hospitality


HOSP 3120 Sustainable Events Simulation (Capstone Course) 3.00
MARK 3215 Buyer Behaviour 3.00
MARK 3235 eMarketing 3.00
MARK 3280 Sustainability and Corporate Social Responsibility 3.00
MARK 4360 Customer Relationship Management 3.00
MARK 4410 Sales Management 3.00
Year II Total Credits   30.00
Total Program Credits   60.00
admission requirements

Applicants must meet the admission requirements listed below:

  • General College Admission Requirements
  • Applicants must have an undergraduate degree from a recognized post-secondary institution in Canada or an equivalent credential from an approved institution of a different country. Any applicant who earned their credential in a language other than English must meet the Douglas College English language proficiency requirement.
program cost

You can get an average cost for your program - tuition and student fees, books, uniforms, lab fees etc - on the Program Cost page. 

Only programs approved for student loan funding are listed on the Program Cost page. For all other programs, refer to the Tuition Fee page.

curriculum guidelines

Program Guidelines for previous years are viewable by selecting the version desired. If you took this program and do not see a listing for the starting semester/year of the program, consider the previous version as the applicable version.

upcoming info sessions
Tuesday 5:00 PM November 12, 2019 COQ room: #A/B Atrium register»
Thursday 5:00 PM November 14, 2019 NWC room: #Concourse register»
Tuesday 5:00 PM December 03, 2019 COQ room: #A/B Atrium register»
Thursday 5:00 PM December 05, 2019 NWC room: #Concourse register»