Curriculum Guideline

Hospitality Services Management (Post Baccalaureate Diploma)

Effective Date:
Program Code
Commerce & Business Administration
Hospitality Management
Credential Type
Post-Baccalaureate Diploma
Transcript Title
Hosp Services Mgmt PB Diploma
Date of First Offering
Start Term
End Term
Post-Baccalaureate Diploma in Hospitality Services Management
Length of Program
Four semesters
Admissions Requirements

Applicants must meet the admission requirements listed below:

  • General College Admission Requirements
  • Applicants must have an undergraduate degree from a recognized post-secondary institution in Canada or an equivalent credential from an approved institution of a different country. Any applicant who earned their credential in a language other than English must meet the Douglas College English language proficiency requirement.
Curriculum Framework

 Graduation Requirements

  • Successful completion of 60 credits
  • Proof of 500 hours hospitality industry work experience
  • 70% (42 credits) of all coursework must be completed at Douglas College

Course Requirements:

Course Number Course Title Credits
Year I Coursework
ACCT 3008 Accounting for Managers 3.00
BUSN 3350 Human Resources 3.00
HOSP 1235 F & B Service Operations 3.00
HOSP 2240 Front Desk Operations 3.00
HOSP 2255 Beverage Management 3.00
HOSP 2330 Food and Beverage Cost Controls 3.00
HOSP 2415 Hospitality Sales and Advertising 3.00
HOSP 2455 Hospitality Business Policy 3.00
HOSP 2465 Hospitality Event Planning 3.00
MARK 1120 Introductory Marketing 3.00
Year I Total Credits   30.00
Year II Coursework
BUSN 3100 Global Business Environment 3.00
BUSN 3310 Organizational Management Skills 3.00
HOSP 3100 Revenue Management in Hospitality 3.00
HOSP 3110 Strategic Management in Hospitality


HOSP 3120 Sustainable Events Simulation (Capstone Course) 3.00
MARK 3215 Buyer Behaviour 3.00
MARK 3235 eMarketing 3.00
MARK 3280 Sustainability and Corporate Social Responsibility 3.00
MARK 4360 Customer Relationship Management 3.00
MARK 4410 Sales Management 3.00
Year II Total Credits   30.00
Total Program Credits   60.00
Learning Outcomes

Program outcomes provide a solid foundation in hospitality marketing and management services for individuals with a bachelor’s degree.