Hospitality Services Management (Post Baccalaureate Diploma)
Prepare for leadership roles in the hospitality and service sectors with the two-year Post-Baccalaureate Diploma in Hospitality Services Management. You’ll work on real projects in the business community and participate in management simulation exercises that closely mirror the real world. Gain practical marketing and management skills, and learn about event management, revenue management and strategic planning.
The program includes a work experience component in a hospitality or service environment. Career prospects are strong, with the BC Labour Market Outlook predicting there will be more than 92,000 job openings in tourism and hospitality by 2025.
Graduate job-ready with the Career Boost program
Designed for post-degree students, the Career Boost program prepares you for part-time paid or volunteer positions that complement your studies. You’ll participate in career-building workshops, one-on-one coaching sessions, career fairs, networking with employers, peer-led leadership meetings and more. Once you graduate, you’ll get the continued support, skills and knowledge you need to find a full-time job in your field.
Please note that you must have a bachelor's degree in order to take this program.
- Successful completion of 60 credits
- Proof of 500 hours hospitality industry work experience
- 70% (42 credits) of all coursework must be completed at Douglas College
- A minimum program GPA of 2.00 is required
|Course Number||Course Title||Credits|
|Year I Coursework|
|ACCT 3008||Accounting for Managers||3.00|
|BUSN 3350||Human Resources||3.00|
|HOSP 1235||F & B Service Operations||3.00|
|HOSP 2240||Front Desk Operations||3.00|
|HOSP 2255||Beverage Management||3.00|
|HOSP 2330||Food and Beverage Cost Controls||3.00|
|HOSP 2415||Hospitality Sales and Advertising||3.00|
|HOSP 2455||Hospitality Business Policy||3.00|
|HOSP 2465||Hospitality Event Planning||3.00|
|MARK 1120||Introductory Marketing||3.00|
|Year I Total Credits||30.00|
|Year II Coursework|
|BUSN 3100||Global Business Environment||3.00|
|BUSN 3310||Organizational Management Skills||3.00|
|HOSP 3100||Revenue Management in Hospitality||3.00|
|HOSP 3110||Strategic Management in Hospitality||
|HOSP 3120||Sustainable Events Simulation (Capstone Course)||3.00|
|MARK 3215||Buyer Behaviour||3.00|
|MARK 3280||Sustainability and Corporate Social Responsibility||3.00|
|MARK 4360||Customer Relationship Management||3.00|
|MARK 4410||Sales Management||3.00|
|Year II Total Credits||30.00|
|Total Program Credits||60.00|
Applicants must meet the admission requirements listed below:
- General College Admission Requirements
- Applicants must have an undergraduate degree from a recognized post-secondary institution in Canada or an equivalent credential from an approved institution of a different country. Any applicant who earned their credential in a language other than English must meet the Douglas College English language proficiency requirement.
Career opportunities include:
- Assistant Hotel Manager
- Front Desk Manager
- Ski Resort Manager
- Tour Guide Supervisor
- Airline Sales and Service Agent Supervisor
- Event Planner
- Shift Supervisor
Program Guidelines for previous years are viewable by selecting the version desired. If you took this program and do not see a listing for the starting semester / year of the program, consider the previous version as the applicable version.