Lecture
Group discussion/group activities
Audio-visual materials
Case studies
May include other methods (e.g. guest speakers, role play, etc.)
Introduction to Interpersonal Communication and interpersonal communication processes
Knowledge of Self
Non-Verbal Communication
Responding to Others
- use of specific communication skills
Electronic Communications
Conflict Management and Resolution
Multiculturalism and Diversity
Upon successful completion of this course, students will be able to :
- Identify the characteristics and qualities of effective interpersonal communications.
- Discuss the interrelationship between self-awareness, self-esteem, and perception as these relate to communication choices and patterns.
- Demonstrate effective, caring interpersonal communications with client/residents, colleagues and others.
- Apply self-reflections and self-appraisal processes in order to increase own effectiveness in interpersonal contexts.
- Identify the role of culture and diversity in interpersonal communications and care giving interactions.
Course evaluation is consistent with Douglas College course evaluation policy. An evaluation schedule is presented at the beginning of the course.
This is a graded course. A minimum mark of 65% is necessary to be successful in the course.
Textbooks and Materials to be Purchased by Students:
A list of recommended textbooks and materials is provided to students at the beginning of the semester.