This course focuses on the development of self-awareness, increased understanding of others and development of effective interpersonal communication skills that can be used in a variety of care-giving contexts. Students will be encouraged to become more aware of the impact of their own communication choices and patterns. They will have opportunity to develop and use communication techniques that demonstrate personal awareness, respect, and active listening skills. Students are also introduced to, and encouraged to explore, concepts of culture and diversity as they relate to interpersonal communications and care-giving interactions.
Introduction to Interpersonal Communication and interpersonal communication processes
Knowledge of Self
Responding to Others
- use of specific communication skills
Conflict Management and Resolution
Multiculturalism and Diversity
Methods Of Instruction
Group discussion/group activities
May include other methods (e.g. guest speakers, role play, etc.)
Means of Assessment
Course evaluation is consistent with Douglas College course evaluation policy. An evaluation schedule is presented at the beginning of the course.
This is a graded course. A minimum mark of 65% is necessary to be successful in the course.
Upon successful completion of this course, students will be able to :
- Identify the characteristics and qualities of effective interpersonal communications.
- Discuss the interrelationship between self-awareness, self-esteem, and perception as these relate to communication choices and patterns.
- Demonstrate effective, caring interpersonal communications with client/residents, colleagues and others.
- Apply self-reflections and self-appraisal processes in order to increase own effectiveness in interpersonal contexts.
- Identify the role of culture and diversity in interpersonal communications and care giving interactions.
Textbooks and Materials to be Purchased by Students:
A list of recommended textbooks and materials is provided to students at the beginning of the semester.