Medical Office Assistant - Online

Important Notice

This program is not active. Please contact Department Chair for more information.

Important Notice

This program has been discontinued. Please contact Department Chair for more information.

Commerce & Business Administration
Length of Program
Two years
Credential Type
Learning Format


The Medical Office Assistant Online Certificate Program provides people who currently work in an office environment with the skills needed to work in physicians' offices, clinics, public or private hospitals, nursing homes, and community health centres. Courses include medical administrative procedures, medical terminology, medical billing procedures and clinical procedures and practice. The program is offered over the Internet, allowing students to complete coursework on their own time. Exams are written at the College campus.

NOTE: International students are not currently eligible for this program. For more information, contact Douglas College International.

Program Requirements

Curriculum Framework

Graduation Requirements

Effective for Summer 2017 graduation, a minimum of 50% of the required program courses must be taken at Douglas College.

OADM 1107 Business English 3.0
OADM 1450 Medical Administrative Procedures 2.0
OADM 1451 Medical Terminology I 1.0
OADM 1452 Medical Terminology II 3.0
OADM 1453 Medical Terminology III 1.0
OADM 1454 Medical Billing Procedures I 1.0
OADM 1455 Medical Billing Procedures II 1.0
OADM 1456 Medical Transcription 2.0
OADM 1457 Clinical Procedures and Practice  2.0

Successful completion of all courses is required with a "C-" or better for graduation.

Admissions Requirements

  1. General College Admission Requirements (excluding Language Proficiency Requirement)
  2. An attestation form, certifying that you can satisfy the following requirements:
    • at least one year of recent office experience
    • good working knowledge of an up-to-date word processing program such as WordPerfect or MS Word
    • good working knowledge of an up-to-date web browser such as MS Internet Explorer or Mozilla Firefox
  3. Keyboarding speed of 50 net words per minute on a five-minute timing
  4. English 11 with a grade of "C" or better or one of the following equivalents:
    • EN 12 "P"
    • EN LIT 12 "P"
    • TPC 12 "P"
    • COMM 12 "C+"


You can get an average cost for your program - tuition and student fees, books, uniforms, lab fees etc - on the Program Cost page. 

Only programs approved for student loan funding are listed on the Program Cost page. For all other programs, refer to the Tuition Fee page.

Career Pathways

Graduates of the Medical Office Assistant (MOA) Program become skilled MOAs who manage offices and communicate effectively with medical professionals and patients. After one year's experience, MOAs are eligible to write the Medical Office Assistant of B.C. registration examination. 
Further Education 
Graduates can choose to complete another year of studies at Douglas College to earn an Office Administration Diploma. 

The Office Administration Diploma Program transfers towards the Douglas College Bachelor of Business Administration (BBA) or Kwantlen Polytechnic University's Bachelor of Business Administration (BBA) in Entrepreneurial Leadership.

Program Guidelines

Program Guidelines for previous years are viewable by selecting the version desired. If you took this program and do not see a listing for the starting semester / year of the program, consider the previous version as the applicable version.