Contact Enrolment Services


During our hours of operation (see below), you can connect with our team in Enrolment Services in a number of ways:

Connect with Enrolment Services by phone:


  Enrolment Services                 (604) 527-5478


Contact us by email:


  Enrolment Services                Email

Current students are encouraged to send their email from their Douglas College email account to improve the timeliness of our response.  Students should also include their Douglas Student ID number, month and day of birth, as well as their full name with their email inquiry. 

 

Connect with Enrolment Services using Zoom:


We encourage students to contact us by phone at (604) 527-5478 for a quicker response during our office hours.  We are also available by Zoom for students who cannot be assisted by telephone.

 

By Smartphone:


1. Download/open the Zoom app and enter Meeting ID: 332-252-2062

2. Enter your preferred name and you will be added to the queue to speak with a team member.

3. You’ll be placed on hold in the queue until a team member is available. You’ll be transferred to a team member in the order you have joined the queue.

 

Through the Zoom App on your computer/tablet


1. Navigate to https://zoom.us/my/enrolmentservices

2. Enter your preferred name.

3. You’ll be placed on hold in the queue until a team member is available. You’ll be transferred to a team member in the order you have joined the queue.

 

Through a Browser on your computer/tablet (without having to download the Zoom App)


1. Navigate to https://zoom.us/my/enrolmentservices

2. Click “Cancel” when prompted to open Zoom as an application.

3. At the bottom of the page, click on the phrase “start from your browser”.

4. Enter your name to join the meeting. (Depending on your system and browser of choice, you may also be asked to join audio by phone or computer and may be asked to allow Zoom to use your microphone).

5. You will be placed in the waiting room and a meeting host will transfer you to speak with a team member.

 

Mailing Address


Douglas College
Enrolment Services
PO Box 2503
New Westminster, BC V3L 5B2

 

Office Locations


Enrolment Services has suspended in-person service.  Please submit your documents electronically to regoffice@douglascollege.ca

New Westminster Campus

Enrolment Services is currently undergoing renovations

700 Royal Avenue, New Westminster, BC

Coquitlam Campus Room A1450 - 1250 Pinetree Way
Coquitlam, BC

 

 

 

Please note

Office closures and news

Enrolment Services is available to connect with you by phone. Students may also email our office for assistance. Please refer to the Enrolment Services contact information on this page. Current students are encouraged to send their email from their Douglas College email account to improve the timeliness of our response.

Information regarding the College’s response to COVID-19 are available from the main Douglas College website: www.douglascollege.ca

Enrolment Services

Hours of Operation

Regular Office Hours

Mon  9:00am - 4:00pm
Tues  9:00am - 4:00pm
Wed  10:00am - 4:00pm
Thurs  9:00am - 4:00pm
Fri  9:00am - 4:00pm