Contact Enrolment Services

Evening Hours now available over Zoom. Please connect with us Tuesdays and Thursdays 4:00 pm to 6:30 pm here. Please note: We will not be offering evening zoom sessions on Thursday May 26. 

Connect with Enrolment Services by phone:

  Enrolment Services                 (604) 527-5478

Contact us by email:

  Enrolment Services                Email

Tip: for a quick response, use your Douglas College email account and include your Douglas Student ID number, birthdate, and full name. 



Enrolment Services is now open. We also continue to offer services remotely. You may submit your documents and forms electronically to

New Westminster Campus

S2700 - 700 Royal Avenue, New Westminster, BC

Coquitlam Campus

Room A1450 - 1250 Pinetree Way
Coquitlam, BC


You are required use the BC Self Assessment tool prior to visiting the office. If you have any symptoms of COVID-19, please do not visit campus and follow the recommendations on how to proceed with care, treatment, and/or testing.


CONNECT WITH US ON ZOOM - Evening hours only, Tuesday and Thursday 4:00 pm - 6:30pm.

Please note: evening zoom cancelled Thursday May 26.

Use link:

Zoom app

  • Join our Enrolment Services Advising Waiting Room: as an Attendee
  • Enter your preferred name and you will be added to the queue, in the order that you arrive, to speak with a Enrolment Services Advisor. 
  • If you have already connected with an advisor, please request the same advisor for continuity and expedience of support. 

Computer/Tablet without the Zoom app

Join our Enrolment Services Advising Waiting Room

  • Select “Join Meeting As An Attendee”
  • On the next page, cancel the prompt to download Zoom
  • Use the “click here” hyperlink
  • Cancel the download prompt again
  • Click “join from your browser”.
  • Enter your preferred name and you will be added to the queue, in the order that you arrived, to speak with a Enrolment Services Advisor.


Enrolment Services

Hours of Operation

Regular Phone and Office Hours

Monday: 9:00am - 4:00pm 

Tuesday: 9:00am - 4:00pm (4:00 - 6:30 over zoom only)

Wed: 10:00am - 4:00pm 

Thursday: 9:00am - 4:00pm (4:00 - 6:30 over zoom only)

Friday: 9:00am - 4:00pm 

Mailing Address

Douglas College
Enrolment Services
PO Box 2503
New Westminster, BC V3L 5B2