Barista Skills

At the conclusion of the course, a successul student will be able to:

1. List and describe history of espresso and espresso preparation theory.
2. Define variety of methods for brewing coffee.
3. Describe coffee tools and equipment.
4. Demonstrate basic maintenance of a commercial espresso machine.
5. Operate a commercial coffee grinder and an espresso machine.
6. Demonstrate microfoam milk texturing techniques.
7. Prepare espresso drinks, coffee with a French press coffee maker, and filter coffee.
8. Demonstrate the ability to define and use work-related terminology.
9. Demonstrate ability to define gross/net pay, and deductions.
10. Demonstrate the ability to apply workplace-related numeracy skills.
11. Demonstrate the use of digital technology safely.
12. Access and apply work-place information, e.g., training manual, policies, and signage.
13. Demonstrate presentation skills.
14. Exhibit effective communication exchanges in the workplace and in an educational setting.
15. Exhibit conflict resolution techniques.
16. Demonstrate active listening skills.
17. Exhibit acceptable communication for both public and private situations.
18. Demonstrate the ability to adhere to workplace confidentiality.
19. Exhibit positive customer service practices.