Workplace Communications for Selected Programs

Faculty
Language, Literature & Performing Arts
Department
Communications
Course Code
CMNS 1111
Credits
3.00
Semester Length
15
Max Class Size
25
Method Of Instruction
Lecture
Seminar
Typically Offered
Fall
Winter
Campus
Online

Overview

Course Description
Communications 1111 is designed for students enrolled in Business, Criminal Justice, Dispensing Optician, Animal Health Technology, and Health Information Management programs. Instruction is adapted for workplace settings appropriate to each program area. Assignments are drawn from a number of possible components: correspondence, memoranda, reports, and other program related documents. Course work also includes instruction in writing strategies for effective on-the-job communication, and may include instruction in oral communications situations as oral presentations, employment interviews, and meetings.
Course Content

Course content will be drawn from the following areas:

Writing skills:

  • coherence and cohesion
  • clarity and conciseness
  • tone, diction, voice
  • mechanics: grammar, sentence structure, spelling, punctuation, etc.

Writing tasks:

  • Reports: progress, informational, problem/solution
  • Letters and Memos: application, sales, persuasive, bad news, transmittal, to the editor, inquiry, information
  • Agenda and Minutes
  • Resume
  • Process description
  • Manual Writing
  • Summary
  • Brochure
  • Newsletter
  • Expanded definition
  • Press release
  • Exercises

Readings:

  1. Field-related material as content and context for assignments, e.g. summary
  2. Course handbook

Oral skills:

  • Listening and responding
  • Preparing: research, organization, prompts
  • Delivery
  • Physical behaviour
  • Use of visuals

Oral tasks:

  • Employment interview
  • Meetings
  • Oral presentations

Other:

  • Collaboration or team-work
  • Interpersonal communication with readers of writing assignments, with interviewers, and with participants of meetings.
Methods Of Instruction

This course will emphasize learning through doing. Working individually and in groups, students will be involved in the discussion, analysis and interpretation of various writing activities. Under the instructor’s guidance, students will integrate the results of primary or secondary research with correct language principles in a number of writing situations. Students may be required to write in response to textbook cases, film or video scenarios, field trip experiences, and other workplace situations encountered in the community. Other methods include lectures, group discussions, and presentations by resource people with field-related expertise.

Means of Assessment
  • To pass CMNS 1111, students must demonstrate the ability to write in standard English.
  • Given the variety of programs for which CMNS 1111 may be adapted, evaluation components may vary significantly.

The following are two current examples of how components and marks have been set up for the course:

CMNS 1111 for Business Management

Expanded Definition 5%
Summary 10%
Letters and Memos 30%
Information Report 15%
Meeting Skills Quiz 10%
Minutes/Agenda 10%
Application Package (Letter and resume) 10%
Writing Exercises/Participation 10%
  100%

CMNS 1111 for Health Information Management

Summary 10%
Letters 20%
Memoranda 20%
Oral Presentation 10%
Meeting Skills 15%
Application Package (Letter and resume) 10%
Miscellaneous 15%
  100%
Learning Outcomes

Communications 1111 has been developed to meet the communications requirements of a number of business of technology programs.

General skills:

The student will be able to:

  1. Write in standard English
  2. Demonstrate communicative competence, i.e. appropriate communication behaviour in specific communication contexts.

Specific skills:

  • The Communications instructor will choose from the following list those skills and tasks appropriate to the business and technologies fields.

Written skills:

The student will be able to:

  1. Write appropriately for single and multiple readers
  2. Distinguish objective from subjective statements
  3. Distinguish internal from external written communication situations
  4. Use correct language fundamentals in all written assignments
  5. Write effective sentences
  6. Write well-developed paragraphs
  7. Demonstrate unity, coherence, and emphasis
  8. Prepare written reports using language conventions consistent with appropriate field-related standards and practices
  9. Compose a set of procedures related to a business or technology subject.

Written tasks:

Students will be able to successfully complete a variety of tasks which the Communications instructor selects from the following:

  1. Extract and summarize the main points from field-related articles
  2. Develop an effective application letter and resume
  3. Compose an informative report on a workplace related topic
  4. Write effective correspondence in a variety of relevant situations consistent with field-related standards and practices
  5. Demonstrate the ability to develop and compose an agenda
  6. Demonstrate the ability to record and compose accurate minutes of a meeting
  7. Compose an informative brochure
  8. Compose a newsletter for a field-related organization
  9. Compose a press release on a field-related event or issue
  10. Compose a set of procedures related to a business or technology subject
  11. Demonstrate the ability to research using primary and secondary sources
  12. Demonstrate the ability to select and analyze researched information and then to present it following the documentation conventions appropriate to the field, avoiding plagiarism.

Oral:

The student should also be able to:

  1. Prepare for an employment interview
  2. Plan, prepare and deliver oral presentations
  3. Apply basic rules of order in formal meetings
  4. Present motions in meetings.

Other:

  1. Collaborate effectively with other students
  2. Interact appropriately with the readers of their written work, job interviewers, and participants at meetings
  3. Understand basic communication theory as it relates to the student’s chosen field.
Textbook Materials

No single text is applicable for all career programs or for all course objectives. However, a handbook and/or exercise book is required. The following are examples of possibilities:

  • Business Communication: Strategies and Skills by R. Huseman et al.
  • Successful Writing at Work by Philip C. Kolin
  • Administratively Write! by Ron Blicq

Requisites

Prerequisites

Any College entrance Language Proficiency Requirement with the exceptions of the Douglas College Course Options in ELLA or ENGU and the assessments listed below. These require the specified higher standard for entry into CMNS, CRWR and ENGL courses.
• a minimum grade of C- in ELLA 0460, or a minimum grade of C- in both ELLA 0465 and 0475, OR
• a minimum grade of C- in ENGU 0450 or ENGU 0455 or ENGU 0490, OR
• Mastery in ELLA 0330 and any two of ELLA 0310, 0320, or 0340, OR
• TOEFL overall score of 83 with a minimum of 21 in Writing, OR
• IELTS overall score of 6.5 with no band below 6.0; for individual bands below 6.0:
       • if in Speaking, ELLA 0210 required
       • if in Reading or Listening, ELLA 0220 required
       • if in Writing, ELLA 0230 and ELLA 0240 required
OR
• CLB score of 8, OR
• CEFR level B2+, OR
• CAEL minimum overall and essay score of 70 (computer or paper based), OR
• recognized equivalent or exemption.

Corequisites

Courses listed here must be completed either prior to or simultaneously with this course:

  • No corequisite courses

Equivalencies

Courses listed here are equivalent to this course and cannot be taken for further credit:

  • No equivalency courses

Requisite for

This course is not required for any other course.

Course Guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester / year of the course, consider the previous version as the applicable version.

Course Transfers

Institution Transfer Details Effective Dates
Acsenda School of Management (ASM) ASM CM 1100 (3) 2006/01/01 to 2010/08/31
Acsenda School of Management (ASM) ASM BADM 110 (3) 2010/09/01 to -
Camosun College (CAMO) CAMO BUS 130 (3) 2013/01/01 to -
Capilano University (CAPU) CAPU CMNS 1XX (3) 2012/01/01 to -
Kwantlen Polytechnic University (KPU) KPU CMNS 1110 (3) 2004/09/01 to -
Langara College (LANG) LANG CMNS 1118 (3) 2007/09/01 to -
Langara College (LANG) No credit 2012/05/01 to -
Langara College (LANG) LANG CMNS 1118 (3) 2007/09/01 to 2012/04/30
Simon Fraser University (SFU) DOUG CMNS 1111 (3) & DOUG CMNS 1125 (3) = SFU CMNS 200 (3) 2004/09/01 to 2011/12/31
Simon Fraser University (SFU) DOUG CMNS 1111 (3) & DOUG CMNS 1125 (3) = SFU CMNS 2XX (3) 2012/01/01 to -
Simon Fraser University (SFU) DOUG CMNS 1111 (3) & DOUG CMNS 1125 (3) = SFU CMNS 2XX (3) 2012/01/01 to 2020/08/31
Simon Fraser University (SFU) DOUG CMNS 1111 (3) & DOUG CMNS 1125 (3) = SFU CMNS 200 (3) 2004/09/01 to 2011/12/31
Thompson Rivers University (TRU) TRU ENGL 1810 (3) 2010/09/01 to -
Thompson Rivers University (TRU) TRU ENGL 181 (3) 2004/09/01 to 2010/08/31
Trinity Western University (TWU) TWU COMM 1XX (3) 2004/09/01 to 2019/12/31
Trinity Western University (TWU) TWU MCOM 1XX (3) 2020/01/01 to -
University of British Columbia - Okanagan (UBCO) UBCO ENGL 1st (3) 2005/05/01 to -
University of British Columbia - Vancouver (UBCV) No credit 2004/09/01 to -
University of Northern BC (UNBC) No credit 2004/09/01 to -
University of the Fraser Valley (UFV) UFV CMNS 125 (3), Credit granted for only one of DOUG CMNS 1110, DOUG CMNS 1111, or DOUG CMNS 1115. 2004/09/01 to -
University of Victoria (UVIC) UVIC ENGL 225 (1.5) 2004/09/01 to -

Course Offerings

Fall 2020

CRN
Days
Dates
Start Date
End Date
Instructor
Status
Location
33369
Tue
08-Sep-2020
- 07-Dec-2020
08-Sep-2020
07-Dec-2020
Sestan
Janice
Open
Online
This course will include synchronous on-line activities. Students should plan to be available on-line at scheduled course times.
Max
Enrolled
Remaining
Waitlist
25
24
1
0
Days
Building
Room
Time
Tue
10:30 - 13:20
CRN
Days
Dates
Start Date
End Date
Instructor
Status
Location
35799
08-Sep-2020
- 07-Dec-2020
08-Sep-2020
07-Dec-2020
Nicholson
Maureen
Open
Online
CMNS 1111 090 - Online course restricted to Veterinary Technology students.

All course activities will be asynchronous. Students will not be required to be online at specific scheduled times.
Max
Enrolled
Remaining
Waitlist
30
29
1
0