Interpersonal Communications for Health Care Support Workers
Important Notice
This course is not active. Please contact Department Chair for more information.
Overview
1. Caring communication
- define communication
- characteristics of caring communication
- group/team communication
- communication with the family
- types of communication − verbal, non-verbal etc.
2. Self-awareness and self-caring in communication
- culture and diversity
- beliefs and values
- self-disclosure
- cross-cultural issues in communication
- stress and communication style
- barriers to communication
3. Communication techniques
- perception checking
- active listening
- self-disclosure
- conflict resolution
- advocacy
- empathy
1. Lecture
2. Group discussion
3. Audio-visual materials
4. Role play/demonstration/case studies
Course evaluation is consistent with Douglas College course evaluation policy. An evaluation schedule is presented at the beginning of the course.
This is a graded course. A minimum mark of 65% is necessary to be successful in the course.
This course is based on the competencies as outlined in the Provincial Curriculum Guidelines for Home Support/Resident Care Attendant Programs, 1992.
1. Describe the characteristics and qualities of caring interpersonal communication within the context of the HCSW role.
2. Use the principles of self-awareness and self-caring to promote effective interpersonal communication in the care-giving environment.
3. Demonstrate effective communication skills appropriate for use with clients, families, residents, and co-workers.
Textbooks and Materials to be Purchased by Students
A list of recommended materials is provided to students at the beginning of the semester.
Requisites
Course Guidelines
Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester / year of the course, consider the previous version as the applicable version.
Course Transfers
These are for current course guidelines only. For a full list of archived courses please see https://www.bctransferguide.ca
Institution | Transfer Details for HCSW 1110 | |
---|---|---|
There are no applicable transfer credits for this course. |