Local Industry Skills Training - Retail and Business Services - Fall 2027: Applications will open on Monday, January 4, 2027, at 9:00 am.
Fit & Ready Skills Training - Winter 2027: Apply now! Select "New or Returning Student"
Fit & Ready Skills Training - Fall 2027: Applications will open on Monday, January 4, 2027, at 9:00 am.
The Local Industry Training Program for Retail and Business Services is designed for students who have a barrier to learning and/or employment. The program is self-paced, with classroom, lab and two four-week work experience components.
Students train for retail, wholesale, and office positions by learning duties such as data entry, filing, photocopying, sorting mail and basic retail functions, including shipping and receiving, stocking merchandise, and customer service.
NOTE: International students are not currently eligible for this program. For more information, contact Douglas College International.
Applicants must meet the admission requirements listed below:
Calculate your tuition and see the approximate cost of taking your program at Douglas College with the tuition and fee estimator. See costs broken down into categories including tuition fees, textbooks, student activity fees, U-Pass and more.
For more information, refer to the tuition fee charts.
Graduation Requirements:
Course Requirements:
| Course Number | Course Description | Credits |
| LIST 0100 | Workplace and Communication Skills | 3.00 |
| LIST 0110 | Introduction to Merchandizing | 3.00 |
| LIST 0120 | Customer Service Fundamentals | 3.00 |
| LIST 0130 | Business Development for Self-Employment | 3.00 |
| LIST 0140 | Work Experience Practicum 1 | 6.00 |
| LIST 0150 | Work Experience Practicum 2 | 6.00 |
| Total Credits | 24.00 | |
Program Guidelines for previous years are viewable by selecting the version desired. If you took this program and do not see a listing for the starting semester / year of the program, consider the previous version as the applicable version.
Successful graduates will develop skills in data entry, filing, photocopying, sorting mail, shipping and receiving, stocking merchandise, and customer service for the following entry-level positions in retail, wholesale and office settings: