Students Located Outside of BC

Our counsellors are not able to provide 1-1 personal or career counselling for students residing outside of British Columbia due to licensing restrictions. You can still participate in most of our group programs and workshops. You can also contact us via email to consult regarding educational concerns, such as understanding Douglas College policy and process.

The following resources are available if you are needing emotional support while you are living outside of the province.

Mental Health Emergencies

Get help if you or someone else is in immediate danger, or at risk of harming yourself or others. Call emergency services in your area (9-1-1 in Canada) or visit your nearest hospital emergency room.

Connect with a mental health professional


Here2Talk connects students with mental health support when they need it. Through this program, all students currently registered in a B.C. post-secondary institution have access to free, confidential counselling and community referral services, conveniently available 24/7 via app, phone and web.

  • Visit
  • Canada-wide toll free, dial: 1-877-857-3397
  • If you are accessing from outside Canada, dial: +1-604-642-5212. International calling charges may apply.

Wellness Together Canada

This federally-funded program provides free mental health and substance use support, self-assessment, resources, and counselling with a mental health professional. This service is available to all Canadians, 24/7.

Kids Help Phone

Kids Help Phone is a 24/7, national support service for youth (including young adults). They offer professional counselling, information and referrals and volunteer-led, text-based support in both English and French.

Hope for Wellness Help Line

The Hope for Wellness Help Line offers immediate 24/7 mental health counselling and crisis intervention to all Indigenous peoples across Canada. Experienced and culturally competent Help Line counsellors are available to help you. Counsellors can also work with you to find other wellness supports that are available near you. Phone and chat counselling is available in English and French. On request, phone counselling is also available in Cree, Ojibway, and Inuktitut.

Connect with a trained volunteer or peer

Crisis Services Canada 

1-833-456-4566 (24/7)

Crisis Services Canada (CSC) is a national network of existing distress, crisis and suicide prevention line services. They offer support to anyone concerned about suicide. Whether you are suffering from a loss, worried about someone who may be having suicidal thoughts, or having suicidal thoughts yourself, highly trained responders are there to provide support.


1-866-627-3342 (12 – 9 pm Eastern Standard Time)

This service provides a confidential helpline for young Muslims to receive immediate, anonymous, and confidential support.

Additional resources

There are many other online and community resources that may help with managing stress, anxiety and depression. Please see our list of vetted resources to learn more.