Service explanation
Any student who is registered in a course at Douglas College may use campus computer labs. You will need your College Network Access (CNA) credentials to log in to the lab computers.
When using any campus computers, always remember to log out when you have finished your session. If you do not log out, the next person using the same computer will have access to your account. Also, note that you can only be logged into one campus computer at any given time, so forgetting to log out will mean not having network access on any other campus computer.
Computer lab locations and hours
NEW WESTMINSTER CAMPUS
HOURS
- Monday to Friday: 7am to 10:30pm
- Saturdays: 7am to 7pm
- Sundays/Holidays: 8am to 6pm
OPEN LAB
An open lab that is always available for students to use during lab operating hours:
RESTRICTED ACCESS
If you require access to these labs, please ask your instructor or contact Security:
- Room N5105
- Room N5107
- Room N5109
- Room N5111
- Room N6105
- Room N6107
- Room N6109
- Room N6111
COQUITLAM CAMPUS
HOURS
- Monday to Friday: 7:30am to 10:30pm
- Saturdays: 8am to 5:30pm
- Sundays/Holidays: Closed
RESTRICTED ACCESS
If you require access to these labs, please ask your instructor or contact Security:
- Room A2270
- Room A2030
- Room A2110
- Room A2130
- Room B2190
- Room D2010
- Room D2012
ANVIL OFFICE TOWER
OPEN LABS
8th floor:
- Room 807
- Room 808
- Room 809
- Room 816
Computer lab FAQ
HOW TO SAVE YOUR WORK ON LIBRARY OR LAB COMPUTERS
Any work you do on campus library or lab computers should be saved to an external media device such as a USB flash drive, as files cannot be saved directly to college computer drives. You can purchase USB drives from the College Bookstore.
Alternatively, you can attach files to an email message and send the message to your personal email account.
HOW TO COPE WITH VERSION INCOMPATIBILITY
The software on Douglas College computers may be of a different version from the software on your home computer. This may present difficulties when you try to open files. The best way to deal with such problems is to save your file as the older version, which is an option available to you in most applications.
To save your document in a different format:
- Select File > Save As
- Give your document a filename
- Click the down arrow to the left of the Save as type field for a drop-down list of program versions
- Select a version from this list
- Click Save
Are you unsure what file format you should choose? Save your document in Rich Text Format (RTF) or as a plain text (TXT) file.
Service owner
For inquiries about computer lab room numbers and availability, please email Facilities Services.
For technical issues with the lab computers, please report an issue here: https://solutions.douglascollege.ca/TDClient/163/Portal/Requests/ServiceDet?ID=4015