Douglas College wordmark
Facebook logo Twitter logo Instagram logo Snapchat logo YouTube logo Wordpress logo


myAccount gives you access to information such as course registration, waitlists, tuition fees, grades, booklists, myPath, transcripts, financial aid, your Office 365 email address and your contact details. You can access myAccount directly or from the Login link at the top of this page. Use the credentials below:

User ID: your 9-digit student number
PIN: by default, your 6-digit birthdate (DDMMYY)

For security reasons, you’ll be prompted to change this PIN at your first access. Please create a PIN with 15-20 characters. To make it easier to remember, use a passphrase — a sequence of random words that may contain mixed case, numbers and punctuation, for example, NeverWenttoBali! Remember that you can’t reuse a PIN if you decide to change it again.

How to change your PIN

If you know your PIN and want to change it:

  1. Go to myAccount.
  2. Enter your credentials.
  3. Click Login, then Personal Information.
  4. Click Change PIN.
  5. Enter your current PIN, then enter and re-enter your new PIN.
  6. Click Change PIN.


How to set up a security question to reset your PIN

If you forget your myAccount PIN, you can change it on your own as long as you have created a security question.  

  1. Log in and click Personal Information.
  2. Click Change Security Question. 
  3. Use the security question provided, or create your own.
  4. Click submit.


How to reset your PIN

  1. Go to myAccount.
  2. Enter your User ID.
  3. Click the Forgot PIN?/Change PIN? button.
  4. NOTE: you’ll be asked to answer your security question. 
  5. Respond and click Submit Answer.
  6. Enter and re-enter your new PIN.


If you need assistance: