Douglas College > Student Services > Essential Resources > IT Services > IT Security
Adopting IT Security best practices can keep you safe while using the Internet. Take steps to minimize risks and to protect not only your personal information but also Douglas College’s data.
By following these tips, you can greatly reduce your cybersecurity risks.
More information can be found on Get Cyber Safe and Tips for Online Safety 2017.
Make sure your College password/PIN is at least 10 characters long and uses a combination of at least three of the following:
The best option for a strong password is to create a passphrase instead. Passphrases are sequences of words that may contain mixed case letters, numbers and punctuation. They are longer than passwords, but easier to remember because you can associate them with a situation that’s familiar to you, e.g., IamaStarTrekFan->LiveLong&Prosper! or Kierkegaard.in.Denmark.1813 — these examples would take thousands of years to crack!
Take the Password Test to validate the strength of your password or passphrase.
Found USBs can contain viruses and/or malware; when plugged into a device it can give online attackers access to the College network and to your personal information.
If you find a USB on campus, do not plug it in to your devices, instead turn it into campus security. If you see a USB that isn’t yours plugged in to a desktop, remove the USB and restart the computer. Take all found USBs to campus security.
Open networks leave your data at risk. Connect only to external Wi-Fi networks you trust; never shop or bank on public networks. If you are studying or visiting a partner institution, Douglas students and employees have access to secure, free Wi-Fi through the Eduroam network.
Phishing is a practice used by cybercriminals to trick internet users into revealing confidential information or installing malicious software. Malicious emails may also attempt to blackmail users into paying the criminals a ransom. An attacker’s email may target groups, for example, the college. The email may appear to be coming from a Douglas College account and contains text that appears to be college related. Hackers want you to click a link or open an email attachment that will give them access to your computer and allow them to steal information. They try to convince you to take action immediately.
To identify a phishing email, look for:
ATTENTION: Douglas College will never ask for passwords by email. If you receive a phishing email in your College email address, don’t click any links or open any attachments. Instead, send a copy to the CEIT Service Desk to report the phishing attempt.
Spam is the practice of sending unsolicited emails to a large number of recipients who never provided their email addresses to the sender. Some spammers make the “From” field in the email look like it came from your email address to get past spam filters. They want you to click a link to try to sell you products. The best action to take is to delete anything that looks like spam.
Questions? Contact the CEIT Service Desk
Service disruption to myAccount & Employee Self-Service Jan. 24-25
Citrix - Upcoming Service Interruption
Blackboard - Service Interruption Dec 20, 2019
Hours of Service
Hours and Locations
GET IT - IT Services for Students