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Office Administration

The Office Administration Department is moving to the Coquitlam Campus effective September 2017. All classes will take place at the Coquitlam Campus.

Apply now to train for a great career as an office administrator in any of the Office Administration programs at Douglas College.

We offer:

  • Administrative Assistant Certificate
  • Basic Office Skills Certificate
  • Legal Administrative Assistant Certificate
  • Medical Office Assistant Certificate
  • Office Administration Diploma

Administrative Assistants carry out a variety of administrative duties to support managers and professionals. They work throughout the private and public sectors. Advances in technology have affected the duties of the administrative assistant. They are now taking on more tasks such as developing spreadsheets, drafting correspondence, supervising databases, updating web sites and producing presentation materials. These shifts have resulted in a more complex support role for these workers than in previous years. As such, individuals who have a wider variety of computer skills will be in higher demand. Graduates of our program will be highly proficient in computer applications and will demonstrate abilities in communication and interpersonal skills, problem-solving, teamwork, and administrative procedures. For more information check out Administrative Assistant Certificate.

Legal Administrative Assistants , with training and experience in the various areas of legal practice as well as strong computer and communications skills, are sought after. Graduates may find employment in law firms, notary offices, legal departments for companies, or government agencies or ministries. Graduates of our program are trained in legal office procedures, legal terminology, court systems, legal record keeping, billing clients, and in the preparation, filing and service of legal documents in the areas of Wills and Estates, Family Law, Litigation, Corporate Law and Conveyancing. They will be able to provide general clerical and specialized legal support to lawyers to help their clients. For more information check out Legal Administrative Assistant Certificate.

Medical Office Assistants perform a variety of administrative and clinical duties in doctors’ offices, clinics, hospitals, and other medical settings. They must have excellent interpersonal skills, as well the ability to be tactful and discreet. Advances in technology have impacted the duties of the medical office assistant. The increasing use of electronic medical records requires that the medical office assistant stay current with technological developments. As such, individuals who have a wider variety of computer skills will be in higher demand. Graduates of our program will be highly proficient in the use of both paper and electronic medical records. Students will receive a sound basic knowledge of anatomy and physiology and an extensive knowledge of medical terminology. Training is provided in general medical office administrative procedures and clinical skills used in the medical office. For more information check out Medical Office Assistant Certificate.

Once you are working in one of the administrative fields you may be looking to advance into an office management role and find you need some more training. Completion of the Administrative Assistant, Legal Administrative Assistant or Medical Office Assistant Certificate all ladder into our Office Administration Diploma program, which includes courses in accounting, math, economics, marketing and elective courses from different areas of the college. For more information check out Office Administration Diploma.

If you have been out of the work force for a while and need a quick refresher, or if you are looking for a short-term program to see how you manage college life, the Basic Office Skills Certificate program may be for you. This certificate program is designed to provide basic skills to refresh, or to find employment in an entry-level reception position. For more information check out Basic Office Skills Certificate.

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