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Customer Service and Cashier Training

The Customer Service and Cashier Training Program is a 14-week training program that is designed for adults with employment barriers. Training focuses on classroom, lab, and work experience components which prepare students to work in customer service areas and cashiering positions. It allows students the opportunity to expand on industry specific knowledge and skills. Classroom instruction includes training in customer service, cashiering, communication and teamwork skills. Students also learn employability skills and job search techniques. There is a practicum placement included in the program. Students will have the opportunity to work in a related work setting, in order to put into practice the skills and knowledge they have acquired.

Students will also have the opportunity to obtain the following recognized certificates:

  • Customer Service Certificate
  • Point of Sale Cashier Certificate
For information about admission requirements, courses, intake dates and more, visit the Program and Course Catalogue.

Program Information

Department Location
David Lam Campus
1250 Pinetree Way
Coquitlam, BC  V3B 7X3

Douglas College Certificate
Length of Program 14-week program
Program Start and End Dates
September - December
January - April
An interview with the instructor is required for program acceptance.
(Application deadlines may be extended)
Funding available to cover the cost of tuition for most applicants. Some funding may be available through the Adult Upgrading Grant (AUG).
Number of students accepted each year 
Early application is encouraged.
Class space is limited.
1 practicum placement

Contact Information

Spomenka Lomigoric, Program Instructor

Tel: 604 777 6164

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