Customer Service and Cashier Training Program

The Customer Service and Cashier Training Program is a 14-week training program that is designed for adults with employment barriers. Training focuses on classroom, lab, and work experience components which prepare students to work in customer service areas and cashiering positions. It allows students the opportunity to expand on industry specific knowledge and skills. Classroom instruction includes training in customer service, cashiering, communication and teamwork skills. Students also learn employability skills and job search techniques. There is a practicum placement included in the program. Students will have the opportunity to work in a related work setting, in order to put into practice the skills and knowledge they have acquired.

 

Available Certificates

Students will also have the opportunity to obtain the following recognized certificates: 

  • Customer Service Certificate
  • Point of Sale Cashier Certificate

Program Information

Department Location David Lam Campus 1250 Pinetree Way Coquitlam, BC  V3B 7X3
Official Credential Douglas College Certificate
Schedule Full-time
Length of Program 14-week program
Program Start and End Dates September - December January - April
Admission An interview with the instructor is required for program acceptance. (Application deadlines may be extended)
Fees  Funding available to cover the cost of tuition for most applicants. Some funding may be available through the Adult Upgrading Grant (AUG).
Number of students accepted each year  Early application is encouraged. Class space is limited.
Practicum  1 practicum placement

Want more information?

For information about admission requirements, courses, intake dates and more, visit the Program and Course Catalogue.
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Contact Information

Spomenka Lomigoric 

Program Instructor

Email: lomigorics@douglascollege.ca

Tel: 604 777 6164